Job closed
Ref: OP332-03
Job description / Role
Proper utilization of body-shop Consumables, Paints and Equipments in an efficient manner.
Ensure all vehicles are fix it right first time.
Ensure every job is carried out vs right estimation, accurate job card & other processes work-flows.
Ensure that all repairs are in accordance with manufacturer guidelines.
Ensure highest possible level of service quality and customer services.
Maximize labor efficiency & Dept profitability in line with agreed budgets and company SOP.
Ensure waste materials are controlled and disposed-off in accordance with SOP.
Measure, review and provide key performance information to the team.
Through salesmanship, ensure maximum add-on sales are achieved & maximized.
Continuously ensure occupational health & safety standards are well established/ met in the body-shop.
Ensure conducting quality assurance check and inspection toward completed jobs.
Continuously promote & communicate awareness of company available services.
Promote positive attitude and create a cohesive team to drive business onward.
Ensure all employees have awareness of their objectives & plans in short & long terms.
Requirements
Bachelors Degree in Mechanical Engineering.
+ 10 years automotive background/ experience in Kuwait and/ or GCC.
Knowledge of service marketing and customer relationship management.
Knowledge of insurance claim process and related regulations.
Initiative, innovative & self-confidence character.
Delegation of authority & team management skills.
Should be customer service, performance & results oriented person.
Good analytic reasoning skills
Leadership, communication & peoples management skills.
Problem solving techniques.
Supervision, allocation, motivation and coaching skills.
Very good literacy in MS Office apps.
Fluency in English
About the Company
Northern Gulf Trading Group (NGT) was established in 1976 as a sole distributor for Hyundai Motors in the State of Kuwait (Passenger Cars, Commercial Vehicles and Heavy Equipment). NGT has been ranked as the third Auto Distributor in the local market in 2013 plus it has attained selective awards like the Best Business Awards Best Marketing Category for the year 2013 from Awards Intelligence - LTD in UK.
Our primary corporate values are; Sustainable Growth, Operational Excellence, People Quality, Work Environment, Personal Values, Trust and Customer Relations.
Our vision is TO BE THE BEST AUTOMOTIVE DISTRIBUTOR IN KUWAIT And to develop and implement a successful automotive business that delivers maximum customer and employee enthusiasm and superior results in cooperation with Hyundai Motors Company.