| Body Shop Service Supervisor – Honda | |
| Al Futtaim Group UAE Ref: HP698-1699 |
|
The RoleThe RoleHonda has been a strong and popular brand in the United Arab Emirates since it was first introduced here in the 1970's by the Al-Futtaim family. Under the control of the Al-Futtaim Group Honda's presence in the market has grown considerably aided of course by excellent products - cars, motorcycles and power equipment. Trading Enterprises is the sole distributor for all Honda products in the UAE and has a nationwide network of showrooms and workshops right across the UAE. This enables all people of the UAE to experience and enjoy the Honda range of products easily and conveniently. As a Service Supervisor at Rashidya Service Center you will lead team of 25 staff, including Denters, Painters, General Technicains, Service Engineers, Receptionists, Service Advisors as well as location's parts staff. You will be reporting to the Body Shop Service Manager This role has following responsibilities: • Monitor and achieve budgeted revenue from the location by implementing dealer standard operating procedures and effective management of the service personnel • Lead and develop a strong performing team capable of achieving changing customer expectation levels by achieving target CSI scores • Demonstrates people skills and knowledge of products which play decisive role in crucial and critical customer handling in cases where his involvement becomes imperative • Maintenance and upkeep of the workshop equipments to maximize utilization and minimize downtime. Initiate procurement of additional equipments in line with business growth |
RequirementsRequirementsThe ideal candidate will have the following experience and qualifications: • Preferably you should have degree/ diploma in Automobile/ Mechanical Engineering with at least 5 years experience as Body Shp Service Supervisor  In charge  in a reputed automotive dealership • Technically competent to understand the product and customer needs and service requirements • Excellent English Communication Skills, both written and verbal. Good Arabic Speaking Ability is highly preferred • Ability to deal with all levels of customer profile • Should have excellent presentation, negotiating , complaint resolving and leadership skills • Strong analytical & administrative competence is critical for this job • Excellent PC Skills. Capable of using ERP system to generate management and daily /monthly workshop reports. • SAP user skills is an advantage and highly preferred |
About the CompanyAbout the CompanyEstablished in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |
This Position is closed or expired
|
|
|