Business Alliance Accounts Representative – Starbucks


Ref: GP435-2103

The Role

The Role

The world's leading retailer, roaster and brand of specialty coffee.
As the premier vendor of the finest coffee, Starbucks is focused on delivering the best experience to every customer at each of our locations around the world, including Kuwait, KSA, UAE, Egypt, Lebanon, Jordan, Qatar, Bahrain & Oman in the Middle East region. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks experience while respecting the local customs and tastes of each country we operate in. We are also committed to hiring locally, currently providing nearly 2700 jobs for more than 30 nationalities including Arab nationals in over 300 operating stores in the region.

The Way We Do Business
The Starbucks mission statement is more than words on a piece of paper - it's the philosophy that guides how we do business every day.

The Starbucks Mission Statement
To inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time.
Here are the principles of how we live that every day:

Our Coffee
It has always been, and will always be, about quality. We're passionate about ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them. We care deeply about all of this; our work is never done.

Starbucks is rekindling America's love affair with coffee, bringing romance and fresh flavor back to the brew. Howard Schultz

About Starbucks Business Alliance:

Starbucks Foodservice is the premier specialty coffee marketer delivering the most powerful portfolio of branded beverage solutions, support and coffeehouse expertise to businesses wishing to provide the highest quality beverage experience. Our focus verticals include HORECA, Business & Industry, Healthcare, Colleges & Universities etc.

The Role:
Provides consultative support and service to existing accounts to ensure revenue growth, quality and profitability. Insures that proper training is conducted.

Models and acts in accordance with Starbucks guiding principles.



* Key account management
* Quality audit
* Provide training
* Incremental sales
* Brand ambassador

* Good command in English
* Atleast 2 years of Food and Beverage experience
* High school graduate
* Commercial F&B understanding or knowledge of Starbucks business development

About the Company

About the Company

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
This Position is closed or expired