Business Analyst – Enterprise IT

Job description / Role

The EIT is responsible for creating, implementing and sustaining a world-class service provision and agile development capability to facilitate the ambitious growth and business transformation agenda of the Al-Futtaim Group across all geographies. This covers Business Application Management, Infrastructure & Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance. EIT also manages and innovates the entire life-cycles of a SAP ERP system for amongst others Automotive, Retail, Real Estate and Financial Services including development, selective outsourcing and application management. The Group Infrastructure includes data centers hosting state of the art servers & storage, converged networks, workplace, services and security systems.

The Business Analyst will be expected to function in a fast paced technology environment which is highly competitive. The field is constantly changing so you will be expected to keep updated on the various changes in IT technologies, systems and tools that are available. The main challenge for a Business Analyst is to function as a successful interface between the business and EIT, skillfully integrating the requirements of both parties, while preserving the integrity of the Group's architecture.

Description of the Accountability;

* Compile detailed information about transformation opportunities. Create documentation and make best alternative recommendations through analysis
* Translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications
* Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards
* Work closely with Service Desk to ensure optimized levels of resolutions are maintained

Requirements

Minimum Qualifications and Knowledge:

* A degree in Information Systems Management or a Business Related Discipline

Minimum Experience:

* At least 2-3 years in Systems Consulting and Business Requirements definition
* Experience in a similar role
* A financial background and SAP knowledge would be added advantage

Job-Specific Skills:

* Analytical and problem solving skills
* Good communication skills (in English)
* Excellent interpersonal skills
* Training and coaching skills
* Good presentation skills
* Advance Microsoft Office Package skills (Excel, Vision, Word, PowerPoint)

Behavioural Competencies:

* Listening, understanding and responding
* Client service orientation
* Flexibility
* Organizational awareness

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.