| Business Analyst Personal Banking | |
| Aspire Resourcing Doha, Qatar Ref: HP631-20 |
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The RoleThe RoleThe Business Analyst works as a liaison among stakeholders in the Retail and Premium/SME departments in order to elicit, analyze, communicate and validate requirements for changes to business processes and associated information systems. The Business Analyst understands retail and premium banking business problems and opportunities in the context of the requirements and recommends IT solutions that enable the department to achieve its goals. Understands how information technology interfaces with the functional groups within the department . Analyzes and documents business requirements in Functional Specifications and works with the process team to develop associated business processes . Constructs conceptual data and process models, including data dictionaries and volume estimates. Liaises with the test team to tests business applications from a business perspective to verify that all client requirements are incorporated into the design. Facilitates meetings with business and ICT to gather and document requirements and explore potential solutions. Participates in work groups and work sessions to explore business process improvement and re-engineering opportunities. Ensures that the business systems are supported to an appropriate level by the vendors and other relevant areas of ICT |
RequirementsRequirementsEducation: Degree Level Experience: 5 years+ Retail and Premium/SME Business Analyst banking knowledge Banking system experience (preferably SAP Banking) Good knowledge of payments processing, current accounts, overdrafts, credit card management, debit card management, term deposits, term credit-CML, AML/Embargo, Central Bank reporting (specific knowledge of SAP CRM, CML and DM an advantage) Expert knowledge of producing Functional Specifications and Blueprints Previous experience of a number of different development methodologies Ability to manage business expectation and align with system strategies Systems Integration Knowledge (and strong project management abilities ) Previous experience of facilitating Business to articulate and specify requirements by Reviewing as-is processes, and systems functionality and assessing improvement opportunities Developing to-be operating model, processes and capturing functional requirements Previous experience of vendor selection process i.e. Providing input to preparation of RFI / RFP vendor / solution evaluation criteria Supporting vendor / solution evaluation assessment Ensuring that vendor business related documentation is fit for purpose Extensive experience of solution design to ensure that the specified business requirements are met Previous experience of preparing test scenarios / scripts and support running of UAT (if required) Ability to coordinate business to execute necessary integration test(s) (SIT / UAT) from business perspective Experience of identifying business training needs, arranging suitable training with vendors and training departments and supporting the training (where required) Ensuring the quality of delivered user / training manual Prepare SLA and amend procedure manual as part of go-live preparation Facilitate vendor to capture configuration parameter and detailed requirements Technical Skills: Technology - Ability to understand user issues and translates them into requirements for the technology group and, conversely, translates technology issues into a format understandable to non-technical personnel. Assist in integration tests of business applications to ensure user requirements have been incorporated and client expectations have been satisfied Business - Generate conceptual business model view documentation and assists in defining meaningful data entity definitions. Develops standards, templates, and procedures to aid in the development of work products. Typical Output and Deliverables Conceptual Business Models Functional Requirements Blue Prints Status Reports Behavioral Skills:  Stakeholder Focus Is dedicated to meeting the expectations and requirements of stakeholders Gets first-hand stakeholder information and uses it for improvements in products and services Speaks the business language Establishes and maintains effective relationships with Stakeholders and gains their trust and respect  Decision Quality Sound decision maker based upon a mixture of analysis, wisdom, experience, and judgment Excellent track record of accurate decision making Sought out by others for advice and solutions  Listening Practices attentive and active listening Has the patience to hear people out Can accurately restate the opinions of others even when he/she disagrees  Presentation Skills Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses Commands attention and can manage group process during the presentation Plan and guidance of workshops incl. summarizing of the results  Problem Solving Uses logic and methods to solve difficult problems with effective solutions Can see hidden problems Is excellent at honest analysis Looks beyond the obvious and doesnt stop at the first answers  Business Process Improvement Analyzes current business processes to identify areas in need of redesign or improvement Conducts impact analysis to determine the degree and form of changes needed Implements changes that meet the needs of customers and achieves performance improvement goals  Business Trends and Best Practice Maintains knowledge of current and emerging global trends, products, services and Treasury best practices in his functional area Understands business and / or technical forces that shape trends Applies knowledge of current and emerging trends when recommending solutions Has the functional business knowledge and skills to do the job at a high level of accomplishment  Core Process Knowledge Understands and articulates an existing core business process and future process vision in his areas Has the functional business knowledge and skills to do the job at a high level of accomplishment  Methodology Approach and Life Cycle Demonstrates an understanding and knowledge of chosen methodology principles, approaches, steps, phases, concepts, techniques and units of scope Applies the framework and coaches others in project situations Possesses a holistic understanding of the scope, purpose, triggering events, results, and activities related to phases Has the methodology knowledge and skills to do the job at a high level of accomplishment |
About the CompanyAbout the CompanyAspire Resourcing is a leading search company specialising in Lean, Six Sigma, CMMi and Operational Excellence recruitment. We have been supplying Lean and Six Sigma Black Belts, Master Black Belts and Deployment Leaders since 2002. Our approach gives our clients all the benefits of employing a specialist headhunt / search firm. We locate, identify and screen candidates using dedicated search and networking techniques, charging only at the end of the recruitment process and once the candidate has been successfully placed. After five years of recruiting specifically in the business process improvement area, we have built up a very impressive database of clients and candidates that we speak with on a regular basis. Our clients range from banking and insurance companies to manufacturing and consulting groups and we work with them supplying people across the UK, EMEA, Asia Pacific and the US. |
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