Business Development Executive

Job description / Role

Business Development Executives (Abu Dhabi/Al Ain Region) role is measured by compliance with Company, Department Procedure, Documentation and level of sustained and new business.
- Lead generation and management
- Account retention
- Account structured servicing
- New market penetration
- Key account management (minimum 20 accounts)
- Financial / Revenue yield
- Number of accounts held/added in portfolio
- Value/ profitability of events secured
- Event reporting before, during and post event
- Effective relationship with guests
- Team communication
- Follow company policies and procedures and business ethic codes

JOB PURPOSE
- Perform lead generation and coordinate activities of OSE in order to achieve and exceed the budgeted events and revenues of Outside Catering/Event Services
- Support OSC/ES and ensure retention of current business and generate of new business.
- Develop a sound understanding of Business needs (ie services portfolio, sales targets, markets and audiences), communication strategies and tactical activity plans to support the commercial objectives with a focus on Abu Dhabi/Al Ain market segment.
- Competition bench marking, client relationship management needs to be done as per set deadlines along with analytical report presented to Director Commercial Hospitality Services
- Selected large events documentation.
- Provide Director Commercial Hospitality Services proposal for business enhancement and retention
- Maintain all customer data
- Explore and provide show based data from website for target selling and offering product and services in line with show in Abu Dhabi /Al Ain.
- Conduct prospect research and qualification
- Confidentiality and business image.

Accountabilities
- Maintain a warm, professional and regular relationship with clients to ensure high standard of service.
- Maintain effective communication on the activities of the Department with other operating departments within Dubai World Trade Centre in order to provide best possible service to clients.
- Display a fair, professional and unbiased approach in all interactions.
- Follow DWTC policies and procedures.
- Continually seek opportunities to develop self.
- Perform duties in line with the Quality standards, and applicable Legislation.
- Perform Business Development function to achieve and exceed KPI/Revenue targets.
- Ensure an optimum yield from event through planned and focused coordination.
- Manage timely execution of events.
- Continuously research current competition trends.
- Keep outstanding payments to minimum levels.
- Provide line manager with feedback on market scenario and competitive analysis, on continuous basis.
- Produce sales/marketing related financial report as per guidelines set by Department Head
- Monitor adherence and compliance to DWTC policies, procedures and guidelines for all marketing activities within Hospitality services
- Maintain a warm and professional relationship with guests/ customers/ suppliers/ contractors within DWTC to ensure a prompt and high standard of service
- Client relationship management to be carried out through periodic mails, corporate give away and data management of top spenders including post event greetings and thanks.
- Carry out any other job assigned by Director Commercial

Requirements

- Degree /diploma preferably in Hotel Management
- Proficiency using Microsoft Word, Excel and PowerPoint
- Excellent written and verbal communications skills
- 2+ years prior work experience in Sales, Business Development or related positions
- Preferably Male, Arabic Speaker/Arab Nationality
- With valid UAE driver's license

About the Company

The Dubai World Trade Centre (DWTC) was built by H.H. Sheikh Rashid bin Saeed al Maktoum, Vice President and Prime Minister of the UAE and ruler of Dubai. DWTC is considered one of Dubai's premier landmark properties and business locations. Today, the complex comprises the original 39-storey office tower, eight exhibition halls, the Dubai International Convention Centre, which can accommodate more than 6,500 delegates in its multipurpose hall when set in auditorium style, a business club, and residential apartments with a leisure club.

The Dubai World Trade Centre has been at the forefront of exhibition organising in the Middle East for more than 20 years. The professional expertise of the DWTC has guaranteed the success of all exhibitions organized by DWTC, in addition to international exhibitions featuring health, oil & gas, food, construction, interior design, fashion, consumer electronics, education and motor vehicles.