Business Director – Gourmet Foodhalls & Cafes
Alshaya
Kuwait, Kuwait
Ref: GP435-1479
Alshaya

The Role


The Role


M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world's most recognised retail brands, including Dean and Deluca, Starbucks, P.F. Chang's, The Cheesecake Factory H&M, Harvey Nichols, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, Office Depot and Boots to name a few. The company operates 2,000 stores across several divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Office Supplies, Home Furnishings and Leisure and Entertainment

Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and the Czech Republic. It employs more than 20,000 people from over 80 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

To realise its highly ambitious and aggressive expansion plan, the company is currently looking for a proactive, commercially focused and profit driven Business Director - Gourmet Foodhalls & Cafes. Based at Alshaya in Kuwait, the successful candidate will interact on a daily basis with the company's operating board with a view to spearhead the expansion of this segment.

The Role:
* To spearhead the implementation of Gourmet Foodhalls & Cafes in order to deliver results in terms of brands expansion & profit
* To define 3-5 year related business plans across the Middle East
* To set KPIs with input from Alshaya's corporate and regional teams
* To lead operations and to manage quarterly & annual strategy performance reviews
* To ensure consistency of product & service delivery at the highest standards
* To put special emphasis to product & supplier selection, category management, stock control & profit
* To guarantee that all staff and processes comply with high-end international food retail standards

Requirements


Requirements


*15+ years gained in gourmet food services and premium food retail including a minimum of 10 years as a senior manager
* Successful track record of multi-site retail management experience
* Full P&L accountability in previous roles
* Solid multi support functions expertise (commercial, category management, customer service, brand compliance etc.) at director level
* Combining solid Hands-On operational knowledge with strong people development skills

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang’s, Office Depot and Boots. The company operates 2,200 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Office Supplies and Home Furnishings.

Alshaya’s stores can currently be found in 19 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia, the Czech Republic and the UK. It employs more than 28,000 people from over 90 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

This Position is closed or expired