Business Process Improvement Specialist

Job description / Role

• Understand, document and improve the current working processes across functions (Core and Support functions) in detail
• Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points.
• Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy
• Perform continuous studies and research to improve the business process, and give recommendations to business top management regarding the most suitable methodologies
• Leading process owners and stakeholders through the business process improvement process
• Responsible for performing effective change management to ensure sustainability of changes
• Responsible for helping develop the corporate continuous improvement project plan
• Responsible for providing change inputs to existing Enterprise Systems based on business processes
• Discover opportunities and conduct business process benchmarking with other companies
• Manage process improvement projects in the organization using industry-standard project management techniques

Requirements

• Deep knowledge and proven track record in Business Process Re-engineering methodologies
• Ability to map processes including identifying critical path and areas to improve within the processes
• Ability to undertake sensitivity analysis for the existing processes
• Experience and knowledge in Quality Management tools (TQM, EFQM)
• Experience in Construction industry with focus on Public Works or Utility services
• At least 10 years overall work experience (experience in Government and GCC is a plus)
• Strong knowledge in business processing tools such as VISIO or QPR is plus and other BPR software
• Strong analytical and problem-solving skills with the ability to exercise mature judgment
• Masters Degree from a recognized institution
• MBA Degree is desirable
• Problem solver with out of the box thinking
• Exposure to statistical tools for analyzing processes is desirable
• Lean or Six Sigma training and implementation experience is desirable
• Ability to work across multi-functional teams to deliver quality on time. Ability to work collaboratively in a team environment (knows when to lead and when to follow)
• Arabic language fluency is desirable

About the Company

Ashghal is the Public Works Authority in the State of Qatar and is responsible for the construction and management of Roads, Highways, Waste Water facilities and Public Buildings.

It aims at being responsive at all times to the nations needs by providing effective community service and engagement to ensure that it is continuously meeting changing needs. Ashghal seeks to deliver state-of-the-art infrastructure development that caters for Qatar\\'s social, economic and political flourishing while being the Quality advocates.