Business Processes Assistant Manager

Job description / Role

1. Assess the current state of business to help determine the path for developing successful solutions.
2. Facilitate meetings with stakeholders to gather business and technical requirements; Collect and organize the solution requirements; manage the requirement elicitation and solution design process.
3. Participate in planning and design of complex software applications
4. Conduct business analysis tasks (define scope, define business and technical requirements, develop proposed solutions, assess organization readiness, validate and verify business requirements, etc.).
5. Define business cases to support proposed business initiatives.
6. Create business workflows based on manual and automated business processes.
7. Generate supporting documentation, as appropriate to the business need(s).
8. Ensuring focus on improvement plans for processes
9. Effectively manages time and ensures maintaining highly standard performance and KPIs.
10. Ensure quality services are performed to the agreed SLA.
11. Meeting challenges of benchmarking and defined goals
12. Must maintain current and highest level of technical skill in the field of expertise.
13. Ability to work on assignments or projects and manage priorities.
14. Adhere to the banks established procedures, policies and guidelines.
15. Maintain high standards of professionalism & appearance at all times.
16. Ability to work with teams to resolve issues and arrive at appropriate solutions.
17. Pursue any other related activities as directed by superiors.

Requirements

1. Bachelors degree in Computer Science, Information Technology, Management Information Systems or any related field from an accredited institution.
2. 4 + years of experience with Financial Systems, application/domain knowledge on latest banking solutions e.g. Internet/Mobile Banking, CRM, Credit Origination Systems, Credit Decisioning Systems.
3. Applied general knowledge of information gathering approaches, methodologies and models
4. Analytical and problem-solving skills.
5. Provides an extensive understanding of the business architecture to successfully document business process models and business requirements using the defined standards and methodologies
6. Understands downstream process impacts of issues, changes and resolutions across multiple business areas
7. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs.
8. Excellent communication skills
9. Must be from a banking background

About the Company

Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.