Business Support Manager – IT

Adecco

Dubai, UAE

Ref: KP164-441

Job description / Role

Employment: Full Time

The unit is to provide second level business support for the bank. This unit will provide assistance on functional queries, clarifications and analyze issues to quantify business impact in terms of financials and controls. The support will be extended for key business applications. The unit will provide business analyst assistance, participate in new major initiatives and enhancements to understand the change to provide post implementation support. The unit will provide UAT support in terms of facilitating test strategy, scenarios and UAT co-ordination.

Requirements

Experience analysing and documenting complex business processes.
Experience writing requirements specifications for Information Systems.
End to end experience of the project lifecycle.
Proven experience interacting directly with end users
Ability to manage a team and develop staff.
Strong technical skills
Information Seeking, Analytical Thinking, Innovation, Flexibility, Integrity.
8 to 10 years experience in IT field – Design & Development.
3 year in Banking field
IT based degree, university degree, or equivalent work experience required
ITIL certified

About the Company

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.

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