| CRM Manager | |
| CapioME Dubai, UAE Ref: HP806-16 |
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The RoleThe RoleOur client, a leading marketing services agency, is currently seeking a CRM Manager to join their expanding and fast paced team. Based in Dubai, you will be responsible for developing acquisition, retention and growth strategies for the client’s comprehensive CRM program. Under supervision, conceptualise and implement DM acquisition campaigns - including strategy, mechanics, communication channels, creative, response channels and budget requirements. Also, you will submit post program analysis for 1-2-1 activities, including ROI. Other duties will include developing and maintaining customer communication programs i.e. Welcome Packs, Newsletters and Care Letter. You will also track, measure and evaluate the effectiveness of existing CRM processes, analyse database reports and submit recommendations. This role will involve working with the Brand Agency on the development of excellent DM creative work – especially offline. |
RequirementsRequirementsAs a successful candidate you will educated to degree level with 2-4 years experience in a similar environment. You will need to be a strong communicator, an extremely fast learner and be able to manage the client and internal relationship at all levels of the organisations. |
About the CompanyAbout the CompanyCapioME is a specialist independent Management Consultancy based in the UK and Dubai. From here we serve a national and international client base, to facilitate the growth and development of Marketing, Advertising, Public Relations, Events and Creative staff. We are committed to delivering fast and effective high quality services. We do this by: * Streamlining business processes * Developing specialist advice and direct support, to complement your business agenda, enabling you to develop the key strategic indicators, and helping to outline your business for future success * Designing and delivering solutions, to a complete range of HR issues * Providing support in order to facilitate the management of change, in order to encourage innovation and effective problem solving * Assisting with staff growth, enabling effective expansion and staff retention |
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