Job closed
Ref: OP003-55
Job description / Role
The CRM administrator will support the Sales Team administratively and ensure the entire team is making appropriate entries in the Sugar CRM. The person will be solely responsible for CRM updates and reporting.
Key Responsibilities
- To ensure the data that goes into the Sugar CRM system is accurate
- To follow up with the team and ensure you get all the required information
- To present daily sales report, client visits, sales, appointment booked etc, to the Managers
- To monitor daily attendance and keep the HR informed
- Monthly maintenance and updates of the Business Review Reports
- Provides reports and analysis to support the Sales Managers
- Support the Sales Director in measuring and analyzing the sales team contribution and target achievement
- Support implementation, development and maintenance of the CRM system
- Provides CRM Training to the new users and refreshment training to the existing users
- Provides assistance to all users in CRM related issues
- Assists in enforcing the proper and professional usage of the CRM system
Requirements
- Bachelor's degree or equivalent
- Minimum of 3 years working year in Sales and Operations enviroment with a Realestate or Developer company
- Good experience in using Realestate / Developers CRM
- Good understanding of processes within Sales, Finance and Operations
- Understanding of Customer Relationship Tool is beneficial
- Experience in giving training to the end users
- English (written and spoken) - advanced
- High standards of confidentiality to handle sensitive information
About the Company
The Heart of Europe (THOE) will be the worlds only island destination that brings together the best of Europe. The vision behind this worlds iconic, one of a kind project is to create an elegant European lifestyle experience where every detail is underscored by luxury and perfection.
Imagine a place where every day is a delight to the senses. Where every sunrise holds the prospect of a fresh discovery. A destination that inspires adventure. A life that lifts you far from the rat race. This is more than just a destination; this is a lifestyle like no other. An address that captures the very essence of effortless European living and creates a vacation experience that goes beyond imagination. This project brings together the very best of European designs, heritage and hospitality in a truly breathtaking and unique island setting. The Heart of Europe finds its home amidst the stunning archipelago of the World Islands, which stretch 4km from Dubais coastline. Surrounded by the glittering waters of the Arabian Gulf, this iconic project occupies a cluster of six islands within the World development, creating a contemporary haven that is the epitome of sophisticated living.