Job closed
Ref: OP592-10
Job description / Role
- Attend to incoming calls in a prompt, efficient, and professional manner
- Demonstrate excellent customer service skills
- Maintain updated CRM software & data records on all call center activities
- Maintain updated availability and information for all company projects
- Generate daily, weekly, and periodic call center reports as requested
Requirements
- Excellent verbal communication skills in Arabic & English
- 1-2 years of previous telephone handling or Call Center experience
- Proficient in Microsoft word, excel, and outlook
- Pleasant personality and positive attitude
About the Company
We are the facilities management arm of Bloom Holding, an innovative group of companies dedicated to developing sustainable urban communities and enriching the lives of the people who live and work there.
bfm is an integrated facility management service provider committed to delivering end-to-end, best-in-class comprehensive customized solutions to clients in the commercial, educational, leisure, residential, hospitality and retail sectors across the UAE. We take pride in providing a memorable customer experience through top quality innovative maintenance, cleaning, landscaping, security guarding and home services. Our offering includes consulting from design stage, construction handover and transition to operations, move-in and move-out, refurbishment services, smart technology implementation as well as energy management and energy-retrofits.