| Call Center Agent | |
| Al-Sayer Group Kuwait Ref: GP705-07 |
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The RoleThe Role1. Contact prospective customers to sell the company's products or services. 2. Achieve weekly and monthly targets. 3. Contact customers and update customer account information. 4. Answer incoming customer general inquiries, complaints etc. 5. Create various work related requests in response to customer queries and needs and follow up until they are realized. 6. Contact customers for special offers and promotion, service campaign etc. 7. Follow up with the Customers to understand if their complaints are resolved or take feedback on the Company services. 8. Sell the prepaid services and extend the warranty contracts. 9. Remind customers to renew the vehicle insurance. |
RequirementsRequirementsEducation : Diploma/University degree Experience : 6 - 1 year experience in call center environment Language: English and Arabic. Skills :Excellent interpersonal skills coupled with patience and ability to work under pressure. |
About the CompanyAbout the CompanyThe Al-Sayer Group, is a leading progressive and proactive business group, headquartered at Kuwait, with diversified business interests in Automobiles, Transport & Heavy Equipment machinery, Car Rental & Leasing, Insurance Brokerage, FMCG, Tires, Oil & Paints, etc. Since its inception the company has focused on total customer satisfaction which has resulted in a good customer base. Our continuing commitment to excellence was recognized in 1997 when the company received the first ISO 9001 certification for achieving an international standard of quality and service specifically for service and repair of automotive and commercial vehicles and the sale of spare parts as Toyota / Lexus franchise. |
This Position is closed or expired
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