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Job description / Role
An ""Inside Sales"" Agent (or Account Manager) at Regus is tasked with responding to Regus customer enquiries - this consists of understanding the prospect's business needs and commercial circumstances, then providing a solution from the Regus product lines that best fit their requirements. A member of the ""Inside Sales"" team is often the first impression of Regus to our customers.
Dependant on the role within the team - the Regus Inside Sales Agent will arrange (by phone) for the viewing of a location (when necessary), complete a sale or reservation that corresponds to the customers' business needs. As a member of the Inside Sales team, you will be responsible for collecting and passing on information to the local field team on the prospects needs, in order to better prepare the field to provide a great customer service.
Duties and Responsibilities:
* Achieve and exceed monthly sales and productivity targets in line with company policy, procedure and pricing guidlines
* Receive inbound calls & make outbound calls to existing and prospective customers. Including follow-up calls to qualify and close business
* Collect, generat, and track customer enquiries from prospect through to closure
* Manage sales process: lead/enquiry development, schedule sales tours, market and sell all product lines, negotiate and close deals with potential customers
* Accurately and efficiently deal with all sales enquiries in a timely manner
* Collaborate with field-based teams to provide great customer service, accuracy and quality of information
Requirements
Job specific requirements:
* Previous Sales experience - previous experience selling products or service solutions preferably within a Business to Business sales environment
* Professional and clear communication skills with the ability to build rapport with customers quickly
* Proven objection handling and negotiation skills
* Intermediate level of MS Office; Word, Excel, PowerPoint and Outlook
* Flexibility to work the hours required to make contact with prospects and ultimately convert prospects to customers
* Must be Arabic speaking
About the Company
Regus is the world's largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread accross almost 100 countries. With our ever expanding range of innovative products and services we enable people to work their way whether it's from home, on the road or from an office.
Regus is a global organisation with more than 1500 business centres across some 600 cities. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and our shares are listed on the London Stock Exchange.