Captain

Job description / Role

Being part of a unique and exclusive Luxury Brand, it is a must that you bring with you a minimum of three years 5* food and beverage service background. Ideal candidate must also possess the following qualifications:

- To ensure record of all guest orders and transactions through Micros
- To maintain accurate cash floats at all time ensuring efficient billing
- To ensure that mise en place levels are kept to standards
- To ensure that the station is stocked and tidy at all times, ensuring efficient service
- To take order with up-selling technique
- To serve food and beverage according to guest’s needs and expectations
- Assists in serving and mixing drinks according to recipes
- To maintain the opening and closing check list
- To maintain HACCP
- To ensure that grooming standards are being met and maintained, demonstrating a professional image for our guests;
- To assist the Restaurant Manager in implementing impeccable quality experience throughout the restaurant.
- To ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience.
- To respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager, followed by effective communication.
- To monitor the Total Training Concept and employee development in order to promote a climate of enthusiasm and encouragement;
- Maintain accurate and complete knowledge of all products (F&B), services, facilities, equipment,
procedures and policies, standards, promotions and activities, business requirements, etc.

At Armani Hotels & Resorts we are dedicated to nurturing our employees natural talent; being a Leader of the Armani Brand we are seeking individuals to work with 'the right attitude', demonstrating sincere, respectful and warm hearted service. Precisely and confidently you will work with us cultivating our multi skilled and empowered Teams.

Requirements

- 3 years of experience in the same capacity within a 5 star hotel property or other relevant industries.
- Displays emotional maturity and sensitivity in dealing with others.
- Operates with integrity and objectivity at all times
- Proactive to address and resolve issues.
- Ability to work in a fast paced work environment

About the Company

Emaar Hospitality Group LLC, the wholly owned subsidiary of Dubai-based global property developer Emaar Properties PJSC, manages the company’s growing roster of hospitality and leisure projects. Emaar has expanded into hospitality and leisure in line with its Vision 2010 to become one of the most valuable companies in the world through a two-pronged approach of geographic expansion and business segmentation.

With total assets of development value US$1 billion (AED 3.67 billion), Emaar Hospitality owns and manages a diversified portfolio of hospitality assets such as hotels, serviced residences, golf resorts, Dubai Polo and Equestrian Club, recreation clubs, the Dubai Marina and associated yacht club.

Emaar Hospitality Group’s vision is to be recognized as the premier global provider of personal, innovative and memorable lifestyle experiences.

In tandem with the development and management of first class leisure facilities, Emaar Hospitality has rolled out The Address Hotels + Resorts, with a commitment to building a world-class 5 star hotel chain in under a decade.