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Job description / Role
eCommerce is an exciting new support function within Alshaya as the business launches transactional websites for a number of the 70+ brands and 19 countries within the Alshaya portfolio. The function is rapidly building Alshaya's multi-channel capability to deliver customers' choice and convenience when shopping in a number of rapidly growing online emerging markets. The function is split in to 4 key areas - Trading & Merchandising, Operations & Program Management, Design & Content and Digital Marketing.
The Role
You will be responsible for defining the tactical and strategic direction of online product lines within each category in line with the product calendars. You will also assess and manage the product business mix to achieve financial and business objectives.
Key Accountabilities include:
* Driving the success of the online category through the effective merchandising and trading of products online for brands in the operating market.
* Accountable for category budgeted sales and margin, and execution of online strategies to deliver eCommerce KPIs.
* Coaching and mentoring a team, setting goals and developing individuals on an ongoing basis.
* Developing strong relationships with stakeholders and colleagues (including brand teams, marketing and merchanding teams).
* Maintaining up-to-date competitor and global market knowledge.
* Reviewing business-critical information, make recommendations, communicate and facilitate solutions.
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.
Requirements
Experience
You will have/be:
* Educated to degree level
* Knowledge of key commercial systems
* 2-3 years' experience in eCommerce product/category merchandising (ideally in a retail sector PLC)
* Retail experience
* Exposure to eCommerce at an operational level, including category and business planning through to implementation
* Excellent organisation, prioritisation, and management skills
* Analytical and numerical skills
* The ability to motivate and influence team and individuals
* Execllent analytical/numerical/statistical skills
* Presentation skills
* Strong interpersonal/networking skills
* Good understanding of competitive positioning, management of commercial processes, and maximisation of business opportunities.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.