Chief Operating Officer (COO) - Supply

Job description / Role

The Chief Operating Officer - Supply Business will be responsible for the company strategies execution, leading operations in supply business and supporting the CEO in maintaining a healthy corporate culture. COO - Supply Business is reporting to the Chief Executive officer and is part of the Executive team.

The position other major responsibilities includes developing, executing and managing the MEDCs business plan with a particular emphasis on operational and performance of supply business to ensure efficient delivery of quality customer services and satisfaction.

The COO Supply Business is also responsible for implementing companys policies and procedures to ensure the supply business compliance to the corporate governance. Also, COO Supply Business accountable for driving execution and benefits realization for many transformational initiatives such as the billing system, Metering and data management system, automated metering infrastructure, etc

KEY ACCOUNTABILITIES:
- Serves as the strategic partner to the CEO and other senior executives in developing and executing a long term strategy for the company especially in supply buiness
- Provides leadership and direction in the management team of supply buiness by facilitating the development, implementation and oversight of long-term plans that align with MEDCs business strategies.
- Manages key elements of the MEDCs supply buniess operational performance required to meet both customer and financial expectations.
- Manages and organises the budget planning, revenue management, expense controls, facilities management, technology systems, and other operational planning.
- Hire, train, motivate, direct, coach, evaluate and retain high performers at MEDC and development of Omani staff
- Ensures compliance with regualtory and other government agencies reporting requirements.
- Implement and adhere to company`s health, safety, environment and security policies at all times.

Requirements

- Bachelors degree in Business Administration / engineering / management studies or equivalent and MBA degree is preferred
- Previous experience in various roles including customer Service, business management corporate affairs etc.
- 12+ years of direct related experience including at least 3 years previous Senior Management level experience
- The ideal candidate will be a strategic thinker with strong leadership skills able to build and lead a top notch management team.

About the Company

Muscat Electricity Distribution Company (MEDC) is the only entity responsible for distribution of electricity in the Governorate of Muscat.  It is 99.99% owned by the Electricity Holding Company (EHC) and the remaining 0.01% by Ministry of Finance.  The company was formed on 1st of May 2005 as a result of the Royal Decree  78/2004 promulgating the law for the regulation and privatization of the electricity and related water sector activities in the Sultanate of Oman.

The Decree aims to achieve a comprehensive restructuring of the electricity sector by means of gradual privatization hence the operational responsibilities  were split and passed on from Ministry of Housing, Electricity & Water (MHEW) down to MEDC and nine other companies that are now involved in various related activities.  Having these responsibilities means that MEDC is entitled to own, maintain and develop the distribution networks in the Governorate of Muscat.

MEDC’s main function is to build and maintain the necessary infrastructure for the distribution of electricity in the governorate of Muscat.  The area of responsibility includes private consumers, commercial consumers and government Sector.  This variety in customers gives MEDC a competitive advantage in the field and keeps the door for improvements always open.