Claims Director – Insurance – Leading International

Parkhouse Bell
Jeddah, Saudi Arabia

Ref: MP852-47
Parkhouse Bell

The Role

The Role

A leading multi-national Insurance company with HQ in UK are seeking an experienced all round Insurance Claims Director to lead up the KSA national claims department in Jeddah, KSA.

We are looking for a person that has worked in multi insurance environment covering all areas claims such as:

• Home insurance
• Travel Insurance
• Motor insurance
• Personal Accident insurance
• Yacht and Pleasure Craft insurance
• Commercial Insurance

This role directs and leads a claims community at country level. You will report directly to the CEO of the country. As a respected member of the senior leadership team you will shape the development and delivery of business strategy. You will influence business colleagues and key customer and intermediary executives to shape and gain buy-in to the claims strategy, lead the claims function to drive the achievement of performance targets and ensure the necessary claims capacity and capability are effectively developed and managed to achieve them. You will be an experienced leader with extensive knowledge of claims and direct experience of working in several Technical areas.

Main Responsibility

• Leading the development and implementation of the country’s claims strategy that will support delivery of the local area and national business strategy and goals to align with the Regional and Group Claims strategy and policies.

• Directing the definition, implementation and optimization of Claims operations and supply chains to minimize costs and maximize service levels.

• Ensuring effective oversight and control of claims settlements in line with agreed policy and risk appetite, reporting and making recommendations to the CEO and when required, Region.

• Providing expert advice and guidance to the country and when needed the Regional Executive on all claims matters, directly or through appropriate external advisers, to inform decision making.

• Leading, monitoring, managing, controlling and improving department claims and business operations, resources and performance in line with agreed performance targets, standards, budgets and wider business objectives.

• Building and maintaining effective working relationships with other business areas and functions in order to maximise the effective operation of the team/department/unit.

• Recruiting, managing, coaching, developing and motivating the team/department/unit to ensure delivery of the required standards of performance now and in the future



You should have proven track record in:

• Management of substantial multi-level Technical organisation.

• Driving that team to achieve revenue and cost targets.

• Successfully implemented and embedded major change to a service organisation.

• Contributed to the development and supported the delivery of business unit strategy.

• Expert technical knowledge in a particular category or class of business

Core Skills

• Operations Strategy – Expert (Ops & IT)

• Understanding the company propositions – Expert
• Understanding the company – Advanced
• Understanding the Marketplace - Advanced
• Working Effectively – Advanced
• Building Effective Relationships – Expert
• Making Change Happen – Advanced
• Planning – Expert
• Using Judgment – Expert
• Leading People – Expert
• Communicating Effectively – Expert
• Delivering Results – Expert

Excellent work environment and tax free salary package available for the right candidate, the top management are western expats.

About the Company

About the Company

Parkhouse Bell Human Resources Consultancy that specialises in delivering HR services to education, manufacturing, retail, oil&gas, IT, and healthcare companies.

Founded in 2006, we now operate out of London, Dubai, and Brisbane delivering series internationally.

Our core services are:

HR Consultancy
Interim Management

We have placed candidates at all levels from the front line to the board, and source staff on a permanent, contract and temporary basis.

All our consultants are specialists in the sector and we have a true understanding of the intricacies of doing business in a challenging economic and political environment. Integral to our way of working is our understanding of the importance of client and candidate confidentiality. Our ethos is one of providing a personal service and value for money.

Parkhouse Bell's success so far has been based on honesty, openness and a willingness to listen to our clients' needs.
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