Claims Manager

Job description / Role

Faithful+Gould is one of the worlds leading consultancies providing integrated project and programme management services for construction and engineering projects, with a turnover in excess of 200 million.

Faithful+Gould worldwide has access to 2,300 consultants, of whom 400 are located in the Middle East across six offices. We have successfully delivered commercial advice and management support for over 65 years to clients in Asia Pacific, Europe, Middle East, UK, and North America. We are a wholly-owned subsidiary of the Atkins Group, the design and engineering company.

Active in the Middle East for 18 years, Faithful+Gould combines in-depth knowledge of the region with the ability to draw on our global resource and constructive expertise, to deliver the most challenging of projects. With registered companies in Dubai, Abu Dhabi, Qatar, Oman, Saudi Arabia, and Kuwait, this makes us one of the strongest international construction consultancies in the region.

Due to continued success in the country we are now seeking an experienced Claims Manager to join our already established team in Qatar.

The Claims Manager will hold the following responsibilities and duties:
- Developing team work plan and managing team of 15+ multi discipline commercial staff
- Main point of contact between Team and Contractor (Client) and then to the Client/Consultant (ultimate client).
- Liaising with the Client and Project Controls team.
- Overall responsibility for delivery of Faithful+Goulds Change and Claims Team Services to the Client and interaction with Ultimate Client and their consultants
- Responsible for submission of Faithful+Gould deliverables on time and in accordance with Faithful+Gould Quality standards.
- Identify potential changes and claims and maintain notices and information as necessary
- Coordinating and managing the Team through the reporting structure
- Working closely with the Project team to ensure that the Clients contracts administration procedures and reporting relative to the Claims/Changes is feasible, complies with the Clients contractual obligations.
- Demonstrate an understanding of overall project requirements and the ability to advise Client knowledgeably on claims/change issues.
- Monitoring and managing commercial procedures and change management system.
- Produce claims for the Client, including Extension of Time claims, maintain rights as required and defend claims from the subcontractors in conjunction with commercial team.
- Escalation of Early warning of claims and other issues that may arise.
- Management of change for the Client to ensure that their rights are protected as well as pursued.
- Regular meetings and reporting to Contractors management.

Requirements

- Minimum of 15 years experience of major projects, property and infrastructure experience would be an advantage
- Minimum of 10 years experience of managing staff and leading medium sized teams.
- Excellent Commercial and Contract Management experience
- Commercially astute, numerate, risk averse & able to accurately forecast cost
- Experienced in the management claims on major projects including reviewing and identifying potential claims.
- Experience of Dispute Management, Dispute Avoidance and Dispute Resolution an advantage.
- Experienced in the management of major subcontracts and of responding to and utilising their claims.
- Be able to provide both summarised and detailed reports, on current activities and ability to present directly to the client
- Measure, value, submit and negotiate contract variations and claims.
- Provide advice to project staff on commercial and contractual matters including reviewing and drafting of correspondence.
- Prepare submit and negotiate project final accounts.
- Ensure that business commercial processes are adhered to at project level.
- Excellent written and spoken English
- 5 years of Middle East experience and Qatar experience would be preferred
- Experience of working within multicultural teams
- IT Literacy with Microsoft Office suite of tools

We offer an excellent package which includes:
- A competitive salary
- Accommodation allowance
- Transportation allowance
- Medical and life insurance cover
- Company gratuity scheme
- Discretionary bonus scheme
- Employee Well-Being Programme - 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants

About the Company

Atkins is one of the leading providers of professional, technology based consultancy and support services to the industry, commerce and governments in all of the worlds major economies. With over 17,000 staff operating in Europe, the Middle East, Asia Pacific and the Americas, Atkins has a broad range of skills and resources and provides Clients with a comprehensive service throughout the entire life cycle of the projects in the built environment.

We aim to be the international first choice supplier of technical and integrated services. Shaped by our customers' needs, our vision is to:

• focus on quality
• seek world class design and excellence
• strive to add value
• be flexible to the evolving needs of a changing society

Atkins first carried out design and supervision commissions in the Gulf area in 1967. From its regional head office in Dubai, U.A.E. Atkins Middle East now employs over 2000 staff located in Dubai, Abu Dhabi, Sharjah, Oman (Muscat ), Qatar (Doha) Bahrain (Manama), Kuwait (Kuwait City) and India (Bangalore).