Job closed
Ref: HP048-675
Job description / Role
Department: Private Bank
Grade: G7/ G8
Job Description
To provide high quality marketing support and exceptional servicing to Standard Chartered Private Bank clients and the Standard Chartered Relationship Management Team.
Key Roles & Responsibilities
* Prepare and follow-up account opening documentation and KYC/CDD
* Support the Relationship Manager on post sale service
* Ensure compete and accurate information provided in all client documentation, before submission to operations
* Assist, where applicable in the preparation of the annual investment review
* Prepare and follow up on the Annual Periodic Reviews
* Process and follow client instructions acting as the liaison with Operations, Credit, Compliance and other relevant departments to execute client instructions eg. Funds transfers, deposit/loan set-up and renewal, order placement of loans and securities
* Ensure product information is sent to clients regularly
* Preparation of spreadsheets for clients to show profit/loss of their holdings
* To assist the other members of the Client Services Team, when required
* Plan appointments and schedule travel itinerary for the RM's
* Assist in the preparation of the necessary documentation for marketing trips (ie, brochures, client background/business analysis, etc)
* Provide back up support for RMs during their business trips
* Coordinate all client visits to ensure pertinent information is available at the client's visit (ie, hold mails, credit cards, chequebooks, documentation for client signature)
* Provide administrative support, including, correspondence and ensure proper filing of transactions, correspondence and reports
* Fully compliant with regulations and Group policies and guidelines
* Ensure adherence to KYC/CDD policy, Anti Money Laundering policy, Client Investment and Trade Transactions policy, and adherence to Private Banking Financial Transaction policy to safeguard the Bank's interest
* Zero errors in transaction execution and service delivery
* Undertake to attend all mandatory training and development programs set by the Bank
Requirements
Knowledge
* Displays a solid understanding of end to end servicing requirements for high net worth clients
* Very proficient in Microsoft Office
* Basic knowledge of SCB Banking systems is ideal
* Familiar with Due Diligence and Anti Money laundering requirements
* Good background on various Private Banking products
Experience
* Previous experience on Private Bank institutions or similar financial institution is preferred especially on the roles Client servicing
Skills
* Excellent communication skills, both in English and Arabic
* Ability to multi-task
* Good relationship building skills
Behaviours
* High level of integrity and professionalism
* High attention to detail
* Demonstrates strong desire to provide excellent client experience
How To Apply
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 23/03/2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
About the Company
Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.
Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.
In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.