Client Services Executive

Mackenzie Jones
Dubai, UAE

Ref: HP279-965
Mackenzie Jones

The Role


The Role


Client Relationship Executive – AED 12,000/-
Plus clothing allowance, travel allowance, car parking permit etc.

The company specialises in business services for companies and individuals establishing a commercial presence in the UAE and Qatar. Through professionalism, unique contacts and a partnership approach to their clients’ businesses, they have become a market leader in the region. With forward planning, investment in new services, and ambitious plans to engage new clients across all sectors, Links aims to maintain dominance in this dynamic market.

Reporting to the Operations Manager, this role is responsible for providing effective support to new and existing clients. It ensures all clients receive effective professional communication throughout their total business implementation for all clients.
Details of the role encompass solving problems, making decisions and proposing processes and procedures. All client communication from presale to delivery of licence/agreement and necessary Labour and immigration requirements and keeping clients up to date regarding all documentation requirements. Liaison with both external and in-house Legal departments and making business decisions within the agreed framework as agreed with the Client Relationship Manager.
In addition, you will liaise with other staff members effectively, in order to complete the assigned tasks and build strong relationships across a wide base of clients and business associates. Also resolve client complaints swiftly and effectively, keeping the database up to date and completing reports and administration in a timely manner.
There will be some networking events that you will be expected to attend as well as business meetings and you will promote the brand image at all times. Completion of ad hoc projects as and when required will also add benefit. Complete ad hoc special projects as and when required.

Requirements


Requirements


Applicants must possess 3-5 years relevant experience with a UAE or international driving license and specific knowledge, skills and abilities in the below.

• IT competency ( word, PowerPoint & Excel)
• Excellent keyboard skills
• Strong management and leadership skills
• Attention to detail
• Planning & organising
• Excellent verbal and written communication
• Confident ,reasoned decision making
• Highly presentable
• Sense of humor

About the Company


About the Company


Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. It’s all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

We’re growing rapidly because people appreciate our honesty, commitment and results.

Areas of specialties we recruit for are: Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting and Engineering.
This Position is closed or expired