Job closed
Ref: GP186-2256
Job description / Role
Charterhouse is working with a European multinational insurance company. Our client is looking to hire a Client Support Manager to provide after-sales maintenance and support services from their Dubai office.
You will be primarily responsible for preparing quotations for new and existing clients, building and maintaining client relationships as well as organising activities. You will also prepare contracts and provide solutions to the client in case of problems. In addition, you will monitor and assess the profitability of the agreements and conduct renewal negotiations. You will also identify new commercial opportunities within the client base and up-sell products.
Requirements
The successful candidate should have a bachelors Degree and have at least 2 years experience in a similar role. You should also have excellent knowledge of operational and sales processes in insurance or a related industry such as banking or financial services. It is essential you are proficient in Microsoft Excel, Word and PowerPoint as well as possess fluent English communication skills. Arabic is advantageous. Exceptional time management and organisation skills are also crucial for this role.
About the Company
The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.