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Job description / Role
Essential Duties and Responsibilities
MEMBERS AND MEMBERSHIP SALES:
- Assists in teaching and coaching the Curves workout
- Assists in servicing members and generating guests
- Assists maximizing membership as well as achieving monthly sales target
- Supervises all staff and ensures to attain highest possible levels of customer service, manpower and productivity
- Hires, trains and motivates employees
- Assists in implementing monthly promotions and marketing efforts to the community
SECURITY AND LOSS CONTROL:
- Helps in implementing safety and security control measures which include safety of employees, customers, security against loss, damage, theft, pilferage and crisis prevention (e.g., fire)
- Ensures that the club accurately carries out all security and loss prevention activities
- Orients/reminds staff on security and loss prevention awareness / issues
STAFF MANAGEMENT AND SUPERVISION:
- Assists in efficient supervision and administration of all staff concerns
- Ensures delivery of highest standards of staff training including weekly communication meetings, regular debriefs and on-job trainings
- Recommends staff areas of training needs and ensures that these are addressed through training and development
- Monitors staff performance and identifies potential employees to be put under development programs
OPERATIONS:
- Ensures systematic flow of work and operations
- Ensures cleanliness and orderliness with regards to health and safety
- Assists in tracking emails, memos, incoming/outgoing business correspondences
- Supports management decisions, requirements, expectations
- Commits to follow and observe all policies, rules and regulations
- Performs other related duties and responsibilities as directed by his/her Line Manager/s
Requirements
Min. 1 year management experience
Bilingual - English/Arabic / Spoken & Written
General MS Office Knowledge
Warehousing/Inbound & Outbound Logistics Knowledge
Inventory Control - Receiving / Dispatching
Health & Hygiene Consciousness
Safety & Security Standards / Procedure Awareness & Control
Empowering Others
Achievement Orientation
Customer Service Focus
Teamwork And Cooperation
Emotional Intelligence
About the Company
Created specifically for women, Curves offers a complete fitness and nutrition solution. The Curves 30 minute workout exercises every major muscle group and burns up to 500 calories through a proven program of strength training, cardio and stretching. In addition, club promotions and events encourage women to support charitable causes, learn about health-related issues and forge lasting friendships as part of the global Curves community.
Curves also provides weight management classes with the Curves 30 Day Diet Plan. This in-club program provides nutritional guidance to help you reach your goals.