Collection Executive

Job description / Role

1.To ensure there is customer contact/dialogue at each stage of aging - It is important from organization's perspective to keep communicating with the customer on the Agreed Payment terms failing which the overdue receivable aging will impact the overall financials of the Business Units.
2.To ensure effective account coverage on all delinquent Receivables - All accounts in overdue stage should have 100% coverage. This is to ensure that no account slips in the higher stage of overdue and all customer's abide by the terms and conditions
3.To ensure proactive legal follow up/ recommendations - It is important to identify the customer's who are not responding to calls and therefore are not willing to clear their overdue debts. Early identification of such customer's helps in expediting the filing of legal cases, thereby reducing the chances of customer not paying at all.
4.To affect recoveries on accounts post reconciliation - Regular dialogue with the customer's to iron out any Dispute in transaction(s) and arrive at a mutually agreeable solution.
5.To improve upon the amount collected per month across BU's - Improvement in Amount collected from the Overdue customer's has a direct impact on the end of year Provisions Taken on books.
6.To ensure adherence and follow up on all policies enforce.
7.To ensure the incremental Provisions are minimized during the Calendar year.
8.Satisfactory Audit Rating.
9.Minimum Customer Ricochet.

Requirements

- Bachelors Degree.
- (4 - 5) years in Collections.

Technical Competencies:
- Oracle system knowledge (Preferred).
- Basic understanding of Microsoft office.
- Basic Financial Understanding w.r.t the Receivables.

About the Company

Al Ghurair is a diversified industrial group based in Dubai with operations spanning more than 50 countries globally. With a rich history of pioneering businesses and technologies, this heritage of innovative success is built upon values of excellence in the products developed and the processes followed. Our Core Areas of Expertise are Foods, Commodities, Construction and Properties. And furthermore, our additional areas of focus include Energy, Printing, Retail and Education.