Commercial Department Manager – Marks & Spencer

Al Futtaim Group
Amman, Jordan

Ref: HP698-5007
Al Futtaim Group

The Role


The Role


Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.
With 18 Stores currently located across the GCC including locations in the UAE, Oman, Egypt, Bahrain, Kuwait, Qatar and Jordan there is further growth planned with an additional stores to open in 2012 to further strengthen this exciting brand within the Middle East market.We are seeking a Department Manager for our new store in Amman, Jordan.

In this role you will be responsible for:

* Ensuring the department provides a pleasant shopping experience for customers
* Setting up, monitoring and reviewing sales targets for the relevant commercial department
* Ensuring that department and store objectives are achieved
* Managing and developing staff within the department in order to achieve departmental and personal goals
* Ensuring the department and staff abide by the workplace health and safety and company policies guidelines
* Conducting regular surveys on competitors by visiting the competitor's outlets
* Reviewing and controlling the costs, in order to maximise profitability
* Planing and implementing product/range launches to maximise the use of store footage

You will require to work at least 48 hours per week. Your work schedule will vary each week, which includes working a late evening/ night' s shifts, weekends and holidays.

Requirements


Requirements


You will be a strong team player, a lover of fashion retail, with an intense desire to have a successful career in the fashion retail industry.
You must have a minimum of two years retail management experience, and be able to manage a diverse customer profile and expectations.
You must have a passion for retail, customer service, and be commercially focused with a solid understanding of the brand.
You will possess and demonstrate effective organisational, communication, presentation and interpersonal skills, decision-making and problem solving skills.
You will be computer literate and have good numerical skills.

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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