Commercial Department Manager – Marks & Spencer

Job description / Role

Commercial Department Manager - Marks & Spencer, Villagio Qatar

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

With 14 Stores currently located across the GCC including locations in the UAE, Oman, Egypt, Bahrain, Kuwait and Qatar there is further growth planned with an additional four stores to open in 2012 to further strengthen this exciting brand within the Middle East market.

We are seeking a Department Managers for our Marks & Spencer store, located in Villagio mall in Doha, Qatar. As a Commercial Department Manager, you will be responsible for managing a department in the store.

Key tasks will include the following:

* Providing a quality and service oriented customer experience to all customers
* Driving and generating sales through your team and department
* Ensuring space is effectively managed and footage is fully maximised
* Developing, coaching and supervising your team
* Overall management and placement of stock and making sure that visual guidelines are being adhered to at all times

The role will also require you to be flexible with your days and shift times to meet the opening hours and 7 day nature of retail.

Requirements

Your background will be in retail and include the management and supervision of staff with experience driving results through others.
Essential qualities you will need to demonstrate will be:

* Passion and energy for retail
* Commercial awareness
* Ability to coach and develop high performing teams
* Financial understanding to drive sales and manage costs in your department
* Effective decision making ability
* Drive to achieve results
* High level of customer orientation and service delivery

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.