Commercial Relationship Manager

Job description / Role

- To assist Senior Area Manager in business development initiatives especially when SAM is on marketing calls by attending to all the matters / customers in CBG related to his / her assigned credit portfolio.
- To strive for business development through contacts / visits to new and existing customers under guidance from seniors.
- To successfully manage the assigned credit risk
- To guide Relationship Officers for effective management of their respective portfolios.
- Credit Portfolio Management. To manage and monitor the assigned corporate credit portfolio ensuring that the portfolio remains regular at all times and the earnings from each relationship are maximized.
- To develop business by marketing new clients and to keep a close contact with customers to understand their business needs and to keep seniors timely updated so as to augment volume of business and adjust banks business strategy for each account on a case to case basis to better protect banks interest.
- To supervise, guide and assist the SRO & RO to discharge their duties smoothly. To guide / assist the corporate support team and operations department staff in operational and back office matters especially related to the corporate clients in his / her portfolio to ensure good customers services.

Job Context:
- The job holder is required to conduct business development activities to contribute towards the achievement of the Area Corporate sales target
- The job holder needs to monitor the assigned credit portfolio and to use his/her technical knowledge and experience to identify any irregular items

Problem solving & Innovation:
- To understand Client requirements and to identify suitable business development opportunities
- Identifying early warning signs of issues in client accounts
- Translating/adapting non-standard client requests to meet the Banks operating procedures

Client relationships/ Interpersonal skills:
- The job holder must develop and maintain effective working relationships with clients, including visiting their offices and factories to promote business development and maintain visibility on the health of credit risks (in line with the standard policy guidelines of bank.
- Able to articulate the customers requirements and to demonstrate moderate influence and persuasion to capitalize on prospects for business development
- Creates positive and results focused working environment amongst Relationship Officers and Customer Support Officers,
- Able to communicate effectively with a wide range of internal employees from Branch management, to Risk and Operations departments

Risk management:
- Understanding the Banks Credit risk policy
- Closely monitoring the assigned risk assets portfolio, to keep the portfolio regular and avoid unauthorized excesses over limit, expired limits and overdue unpaid liabilities etc.
- Noting any early warning signs in any account and to seek guidance from Senior Area Manager for appropriate action.

Requirements

- Knowledge and experience of banking operations and branch network processes
- Strong sales track record
- Excellent inter-personal relationship skills
- 5-7 years Corporate Banking experience
- Good PC Skills, MS Office products.
- Good communication in English - verbal and written.
- Arabic an advantage
- Proven ability to interact effectively with all levels of Employees, Customers and Business Associates

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.