Commercial Support Officer

Job description / Role

The Commercial Support Officer will provide and maintain high level full service relationships to the new and existing commercial customers to achieve branch targets set for the commercial mid market.

* Support Relationship Manager, Commercial to achieve sales targets.Act as first contact point for the defined commercial customers, understand their needs, risk appetite and sell the available services based on the customers' net worth to maintain the quality portfolio.
* Periodically monitor the loan portfolio and ensure its compatibility with profitability objectives and risk management guidelines.
* Take interest to cross sell Bank's products and services to support the achievement of Bank's targets.
* Provide high level of customer service by ensuring that all requirements for facilities are made available and handled promptly and efficiently to enhance the customer satisfaction.
* Coordinate with Head Commercial Segment to avoid inconsistency in offering terms and conditions for various products and services to the same customer at different locations through different branches.
* Agree with the head commercial banking for a self development plan and adhere to the same to enhance knowledge based skills.
* Develop positive business relationship by visiting customers regularly and advising them on their business requirements and the products available with the Bank.

Requirements

* Bachelor / Master in Economics / Finance / Business Management.
* 5-6 years of experience in a similar position.
* Good Command of English, Arabic would be an advantage.
* Planning and organizing skills.
* Communication skills.
* Negotiation skills.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.