Ref: OP603-06

Job description / Role

Employment: Full Time

- Maintain community standards in accordance with Master Community rules and regulations
- Patrol the Master Community as a visible deterrent and respond and manage incidents and complaints
- Monitor and report trends, violations, changed circumstances and environment
- Maintain records as per company standards

Requirements

- At least 2 -3 years experience in a client facing role managing and resolving disputes and complaints
- UAE Driving License
- Well presented individual
- Sound and reliable negotiation skills and critical thinking
- Good interpersonal and customer relationship skills
- Ability to engage with stakeholders and negotiate positive outcomes
- Ability to read, understand and apply Standards, Rules and Policy
- Reliable and resilient under pressure, accepting responsibility and taking ownership of challenges and outcomes
- Computer Literate - MS office, Internet, systems, Excel
- English/Arabic speaker preferred.

Salary 7-10k AED depending on experience

About the Company

Concordia is an output driven, customer focused, Integrated Facilities Management Company with proven track record of adding serious value to our customers business ecosystems.

Concordia consistently go above and beyond the call of duty to support our customers by improving performance, efficiency and quality. We have earned a reputation for helping our customers increase the value of their buildings. Through our services, we also help our clients to minimise energy impact on the environment for the benefit of society as a whole.

Concordia is the industry leader with over 2,000 people managing more than 20,000,000 sqft of residential and commercial property, 24/7 365 days a year.

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Customer Service Supervisor salaries in Kuwait

Average monthly compensation
KWD 650

Breakdown available for industries, cities and years of experience