Concierge Service Assistant – AFGRE
Al Futtaim Group
Dubai, UAE
Ref: HP698-1188
Al Futtaim Group

The Role


The Role


Dubai Festival City is a premier waterfront urban community that has been designed to capture the ground breaking 21st Century spirit of Dubai. It offers a rich and vibrant living experience that encompasses the finest, easily accessible shopping, dining, entertainment, homes, schools, hotels, offices and leisure in one place. With easy access via the Business Bay Crossing, Airport Tunnel and Garhoud Bridge, and situated only two kilometres from Dubai International Airport, Dubai Festival City's unique waterfront setting will deliver vibrancy and a sense of place to Dubai's landscape.

Would you like to be part of a vibrant customer service team and represent one of the most prestigious shopping centers in the region? Due to continuous success demonstrated by the growing number of shoppers and customers, Festival Center, Dubai Festival City's Shopping Center is looking to take on additional Concierge Service Assistants to be based in the shopping mall. Being at the fore front, you will be responsible for providing support and general information to customers whether internal or external. You will be required to demonstrate a very high level of knowledge, portray a five-star standard of service and be able to maintain professionalism at all times. Queries and requests from customers could vary in nature therefore on the job training will be provided. You will also play an active role during promotions, festivals and marketing campaigns to ensure all customers are made aware of these exciting events.

Requirements


Requirements


Candidates who wish to apply and who will be considered will:

• Be customer driven
• Have previous experience in a customer focused role whether in a bank, hotel, shopping center, or any other service related industry
• Possess excellent communication skills in both English and Arabic
• Be willing to work shift hours
• Demonstrate a high level of initiative, motivation and professionalism

Applicants who do not meet the above criteria will unfortunately be declined this opportunity.

About the Company


About the Company


Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

This Position is closed or expired