Consumer Banking Country Head
A Leading Bank in the Middle East
Libya
Ref: KP141-45
A Leading Bank in the Middle East

The Role


The Role


Accountable for:
•Achieving the countries Retail Sales & Services targets as per the annual budget set & agreed with HO
•Ensuring compliance with the set policies & procedures and HO strategic guidance

Key Roles:
•Develop the country’s Retail budget & propose it to HO for approval
•Review and approve the detailed sales plans of the branches & Direct Sales team
•Drive, manage & track the performance of the Retail banking team in the country towards achieving the set business goals & targets
•Act as the Senior Retail Sales Executive and provide direct support to sales teams in developing & maintaining relationship with key employers
•Oversee the execution / roll out of Marketing campaigns as set by HO
•Manage the implementation of Service Quality action plans as set by HO
•Oversee and manage the local execution of remote banking channels utilization initiatives as set by HO
•Oversee and manage the local execution of Branches new opening, relocation, closing as set by HO
•Provide feedback & input to respective HO global departments with respect to new products / credit policies
•Review & approve exceptional credit applications based on the approved authority matrix

Key Performance Indicators:
•Business targets achievement (assets & liabilities growth, sales, revenue
• Service quality target achievement (Service Quality score & grade)
•Satisfactory audit reports
•Timeliness, Quality & criteria meeting for launched programs & products.

Requirements


Requirements


Education:
•Degree in Business Management or any related field from a recognized University.

Experience:
10 years of Retail sales & service with a leading Regional/ International financial institution, of which 3 years in a similar position

Competencies:
•Fluent in English & Arabic
•Strong sales & service orientation
•Excellent communication, presentation & interpersonal skills.
•Team building & leadership skills.
•Negotiation & Problem Solving Skills.

About the Company


About the Company


A leading bank in the Middle East.

This Position is closed or expired