Corporate Executive Administrative Assistant

Job description / Role

As Qatar's leading medical services organization, we are offering you an exciting opportunity to be a part of our dedicated and enthusiastic team of healthcare professionals.

Our healthcare services are internationally recognized as a high standard, comparable with other developed countries. We have a countrywide network of hospitals and healthcare centers which utilize the most advanced medical equipment available today and provide care from highly qualified staff.

The post holder will work under the directive of the Executive Director and AED for Business Development, assisting the Chief of Staff (CoS), Chairmans and Department Heads in the operational, business and performance management of the Departments; ensuring that services delivered meet accreditation and HMC standards.

Principal Accountabilities include the following:
- Supporting the CoS, Head / Chairman in all aspects of the operational management of the individual Departments.
- Ensure the timely delivery of all key performance targets including access/waiting time, financial and quality standards; focusing on customer care and continuous compliance with the relevant accreditation standards.
- Resolve complaints / concerns that are relayed from the Patient and Visitor Centre in line with the Corporate Policy. Strategic & Business Planning
- To articulate a clear service vision and strategy for the Department that is closely aligned with the Hospital and Corporate objectives.
- To lead the development and implementation of the annual Departmental Business Plan in association with the Head / Chairman and key staff within the departments.
- To lead service improvement projects across the departments that will deliver sustained improvements in the efficiency and effectiveness of services. Finance and Resource Management
- Steer the development, implementation and monitoring of the Departments Capital Programme.
- Prepare business cases and take lead responsibility for the procurement process for all stock and capital items in close collaboration with the Finance department and Materials Management.
- Manage the approved operational / capital budget in accordance to HMC Policies and Procedures ensuring financial targets are met.
- Maximize the use of resources to control expenditure.
- Develop integrated workforce plans (medical and non-medical) which are in line with the Departments Business Plan and which supports the Qatarisation Programme.
- Ensure that all staff has their annual appraisal and that objectives are set and personal development needs identified and reviewed in accordance with HMC HR Policy.
- Ensure appropriate arrangements are in place to manage sickness absence in accordance with HMC Policy.
- Develop recruitment and retention initiatives that include succession planning and manpower reviews.

Requirements

- Bachelors degree in Business, Management or Healthcare Administration.
- Minimum 3 years senior operational management in Healthcare experience.

If interested, please apply now.

About the Company

Hamad Medical Corporation (HMC) is the principal public healthcare provider for the State of Qatar. HMC is committed to actively contributing to and enabling the sustainable development of Qatar and its people in alignment with the Qatar National Vision (QNV) 2030.

HMC believes in excellence in healthcare, education and research with each supporting the other to provide the safest, most effective and compassionate care to each and every one of our patients.

To meet the healthcare challenges of Qatars growing population, Hamad has transformed into a thriving and integrated Academic Health System which will make significant, positive impacts upon patient care, medical education and medical research.

In addition to three general hospitals (Al Khor Hospital, Al Wakra Hospital and The Cuban Hospital) HMC also manages five specialist hospitals (Hamad General Hospital, Rumailah Hospital, Womens Hospital, the National Center for Cancer Care and Research and Heart Hospital) which look after patients with the most prevalent conditions, including cancer, heart conditions, rehabilitation, and providing specialist treatment for women and children.