Country General Manager

ManpowerGroup Middle East

Kenya

Ref: HP647-1506

Job description / Role

Employment: Full Time

Country General Manager - Kenya

Our client a diversified group of companies is currently recruiting for a Country General Manager FMCG.

PRIMARY PURPOSE OF ROLE
The Country GM is responsible for the overall performance and P&L of the Country in alignment with the Country strategic plan, under delegated authority from the CEO FMCG. The first core responsibility is to lead, direct, plan, organize and manage the Country, with complete responsibility over marketing, trading, transportation, manufacturing operations, storage, sales and support functions (direct reports). The second core responsibility is to direct managers and directors (marketing sales, commercial and technical) & Functional directors in defining goals and objectives, and develop strategies to achieve and evaluate those goals. The third core responsibility is to act as a change agent by providing the means to foster and support a positive organizational culture within the Country. The last core responsibility is to inculcate The Company way of working into the Country Operations, and ensuring alignment with the company's Vision & Purpose.

Role Overview (What is the value added by this role; the overall aim)
This is a strategic and operational leadership position responsible to oversee all of the Country operations to ensure cost effective procurement, production efficiency, quality, customer service and cost-effective management of resources. The position is also responsible for the entire value chain of the business with a strong drive towards developing a customer focus throughout the Country, which will bring a higher degree of customer satisfaction and profitability; and developing and ensuring the effective implementation of the Business Plan at the Country level.

KEY RESPONSIBILITIES:

Strategy and Planning
- Develop and align the strategic plan (5 year plan) with overall group strategy
- Implement the CEO FMCG approved Country strategic plan
- Develop and present annual business plan based on Country strategic plan to the CEO FMCG for approval
- Develop the forecast in conjunction with the cross-functional team and motivate and co-ordinate team efforts in achieving the forecast.
- Identify new investment opportunities such as acquiring new companies, increasing the product portfolio, enter new markets, investment in new manufacturing facilities and additional investments (including CAPEX) in existing companies etc. and present the business case to CEO FMCG for approval

Operations Management
- Develop KPIs for the companies, monitor performance and prescribe corrective actions, including risk mitigation
- Oversee all Country core operations including geographical presence, product portfolio, procurement, shipping, manufacturing, sales, customer service etc.
- Formulate origin development strategies to improve profitability
- Responsible for creation of a sales vertical to optimize sales
- Responsible for development of strong brands in the market to compete with current players in the market
- Develop the export side of business for key neighboring markets like Uganda, Tanzania and Rwanda where our products could be easily exported
- Maintain overall customer satisfaction and market share of Country products
- Oversee the creation of manufacturing
- Ensure close coordination between the business units namely supply, sales and manufacturing to ensure seamless Country operations
- Ensure sharing of best practices and competencies across individual Country companies to improve the operational performance
- Monitor market trends and evaluate & identify new growth opportunities

Financial Management
- Own the P&L of the Country and maintain long term profitability
- Monitor financial KPIs (e.g. Country revenues, Country profitability, overheads etc.) closely to ensure overall financial health of the Country
- Manage organizations expenditure with in the annual approved budget
- Develop and execute a financing strategy to meet the requirements of the strategic and investment plan for the Country
- Monitor closely the financial strategy of the Country to maximize benefits from trade finance, optimize working capital requirements, ensure enough FOREX funds etc.
- Organization, Culture & People
- Embed the company Way (Group vision, mission, values, culture etc.) into the Country operations; make THE COMPANY WAY a way of doing work
- Hire, lead, manage and terminate human resources in the Country organization (direct reports) based on requirement and performance, but in conformance with corporate HR policies and local laws
- Oversee the implementation of performance management system and incentive system to motivate employees
- Oversee the implementation of overall talent and staff development plans including high performers, learning development, career management and competency development
- Champion management and employee communications strategies and plans across the Country
- Lead, support and act as the chief change agent in the Country
- Initiate succession planning for all the key Country personnel
- Meet agreed employee engagement targets within the Country

Relationship with CEO FMCG
- Ensure timely reporting to CEO FMCG on progress against the strategic and annual business plan
- Report KPIs to the CEO FMCG as defined in the KPI dashboard
- Obtain approval and seek financial assistance from the CEO FMCG to execute investment plan
- Provide the CEO FMCG with thorough and accurate information

Governance
- Ensure that Country operations adhere to the company's corporate governance policies
- Ensure and maintain high ethical standards within the Country operations
- Compliance
- Ensure compliance with the company's corporate policies and processes in collaboration with corporate support function
- Ensure individual companies within the Country comply with local laws and regulations

KPI/PERFORMANCE INDICATORS:
- Revenue growth
- Volume growth (by product in tons)
- Net profit of the Country
- Market Share (target of 15% in first 2 years)
- Working capital ratio
- Return on equity
- Operating cash flow
- Non-compliance with company policies and procedures in the Country

Requirements

- Degree in Business Administration
- Previous experience of at least 10-15 years across various functions in the sector (Trading and sales experience is a must)
- At least 5+ years of experience working as a CEO/business unit leader in the FMCG industry
- Strong experience in Sales & Marketing
- Previous experience with Consumer Oils refining and commercial
- Accustomed to working within a matrix reporting organization and with multi-functional groups at all levels.
- Experience of managing a multi-site or multi-country dispersed workforce
- Experience in East Africa and in family business conglomerates
- Sound knowledge of business strategy, financial management, organizational design and change management
- Capable of managing large teams
- Proactively understand client/market needs and identify solutions
- Accommodate the needs of different stakeholder groups during decision making and evaluate & reconcile conflicting advice
- Take initiatives, proactively manage own time and ability to learn quickly
- Proven ability to influence management decisions in a fast moving commercial environment
- Accustomed to a culture where deadlines are critical and performance expectations

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

  • IT & Telecommunications
  • Engineering & Construction, Oil & Gas
  • Banking, Finance & Legal
  • Sales & Business Development
  • Marketing, Public Relations & Communications
  • Human Resources & Training
  • Customer & Support Services (Secretarial and Administrative)
  • Operational, Supply Chain & Logistics
  • Executive Recruitment
  • Emiratization Solutions
  • Recruitment Program Outsourcing Solutions
  • Managed Service Provider Solutions
  • Talent Based Outsourcing Solutions
  • Outsourced Staffing Solutions

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