Credit Manager (Large Group)

ManpowerGroup Middle East

Dubai, UAE

Ref: HP647-1457

Job description / Role

Employment: Full Time

Our client, a large reputable group with western management is currently recruiting a Credit Manager . You would be reporting to the Senior Manager-Reporting.

The Credit Manager is the primary owner of the end-to-end Order to Cash process with the overall goal of delivering OTC services while ensuring quality and cost effectiveness.

As a member of the Controllership Leadership Team, the Credit Manager plays a critical role in building the capability and standards of the Credit function and will support its development and sustainability by ensuring service delivery excellence.

Responsible for entire OTC process and departmental functions such as customer master maintenance, Credit administration, collections, cash application processes, AR related management reporting, tax compliance & corresponding internal controls.
- Establish and Lead the OTC team and operations across all entities in a KPI driven Shared Service Centre environment.
- Implementing and preparing strategy on day to day basis to achieve monthly collections target , reducing deductions , clearing over dues, if any and expediting the billing process with minimum disruption.
- Implement strategies in the OTC processes to reduce companies DSO and past due Invoices.
- Establishing and adequate control environment and optimizing the efficiency of OTC process with focus to deliver improvement in working capital of the company.
- Offer operational support and assistance to OTC team to ensure smooth and timely sub ledger close.
- Responsible for the overall performance of the team, monitoring their performance, providing timely feedback & assisting them to improve on their identified training needs.
- Understand business / strategies for order management and support automation of business process across order management.
- Develop and publish weekly / monthly / quarterly key performance Indicators (KPIs) to stakeholders and executive management.
- Reviewing and analyzing current procedures in order to recommend and implement changes to standardize activities and integrate into shared services.
- Identify clear objectives for the team, providing coaching, career development and feedback to team members, providing performance evaluation and reward.
- Participate and Lead in cross functional process and system improvement initiatives.
- Lead the maintenance of a strong Controls environment.

Requirements

- Bachelor's Degree as a minimum
- Solid 5-7 years of AR/Credit management experience in a large MNC Shared Services centre
- 2-3 years of experience in a Team Leadership role
- UAE experience is highly desired
- Proven track record of successfully managing and developing teams
- Track record of closely partnering and driving change in concert with corporate management, specifically related to global processes and systems.
- Experience managing audit firms through complex and technical situations.
- Acumen to focus on people, processes and systems
- Excellent interpersonal and networking skills

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

  • IT & Telecommunications
  • Engineering & Construction, Oil & Gas
  • Banking, Finance & Legal
  • Sales & Business Development
  • Marketing, Public Relations & Communications
  • Human Resources & Training
  • Customer & Support Services (Secretarial and Administrative)
  • Operational, Supply Chain & Logistics
  • Executive Recruitment
  • Emiratization Solutions
  • Recruitment Program Outsourcing Solutions
  • Managed Service Provider Solutions
  • Talent Based Outsourcing Solutions
  • Outsourced Staffing Solutions

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Customer Service Associate salaries in Qatar

Average monthly compensation
QAR 11,500

Breakdown available for industries, cities and years of experience