Ref: P-634

Job description / Role

Employment: Full Time

Customer Intelligence Manager
Financial Services
Saudi Arabia (Eastern Region)

A major client of Florence International Consulting is seeking a Customer Intelligence Manager. Following are the responsibilities:
- High quality customer relationship experience
- Experience with Project Planning while dealing with Stakeholders
- Responsible for CRM tools, customer engagement, management systems, product/channel profitability
- Providing CRM Support
- Successfully implementing new business planning, financial reporting, key performance indicators

Requirements

- Over 5 years of experience within a similar role is required
- Fluent in Arabic and English
- Bachelors Degree preferred

The IT Division at Florence International Consulting focuses on providing the highest level of service to its clients by continuously developing its market knowledge and networking with IT professionals (from CIOs to junior analysts) in this region and beyond. By devoting our time to the IT Market, we understand the requirements of our clients better and are able to provide top quality profiles of candidates at short notice.

About the Company

Florence Consulting is a boutique search consultancy dedicated to introducing senior candidates within Finance and Accounting, Internal Audit and Human Resources.

Our International arm is head quartered in Dubai where we recruit across the Middle East with a particular focus on the UAE, Kuwait, Qatar and Saudi Arabia.

By combining our technical understanding and on the ground experience we offer a professional and personal service to both candidates and clients.

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