Customer Relations / Front Office Executive

Dubai Sports City

Dubai, UAE

Ref: HP924-65

Job description / Role

Employment: Full Time

We are looking to recruit enthusiastic Customer Relations / Front Office Executive to be a part of the Football Academy Team.

The Football Academy at Dubai sports City is the new focal point for soccer in the Middle East. With modern training techniques and specialized facilities overseen by experienced management, the Football Academy develops players to their full potential. The academy attracts professional teams, while also catering to amateur players and lovers of the game who would like to be part of the most popular sport in the UAE and the world.

The Football Academy is open from Sundays to Saturdays; 8:00 hrs. to 22:00 hrs.

JOB DETAILS:

Reporting to the Operations Manager of the Football Academy, this positions responsibility is to ensure that all administrative processes are maintained and that standard policy and procedures are followed by students, guests and visitors.

The position requires working 6 days a week on a rotating roster of either 8:00 to 17:00 hrs. or 13:00 to 22:00 hrs.

In addition to the above, the role includes:
* Receiving students, guests and visitors;
* Professional approach to handling and screening all incoming correspondence, calls and responding with accurate information on inquiries,
* Attending to and resolving client queries promptly, within company guidelines;
* Assisting in the Management of Football Academy bookings and calendar coordination of facility usage on an hourly, daily, weekly, monthly and yearly basis.

Requirements

- Degree in a related field;
- Must have minimum of 3 years work experience in Front Office Administration;
- Proactive and Positive approach with Leadership skills;
- Strong communication skills both verbal and written English; Arabic would be an advantage;
- Ability to work effectively in a multi-cultural international environment;
- Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook;
- Be disposed to work 6 days a week and extended hours when required;
- General working knowledge or interest in sports (particularly Football) an advantage
- A valid U.A.E. driving license and own a personal car.

Salary: AED 5,000 to 6,000 + benefits. To be ascertained based on number of years of experience and qualifications.

If you believe that you have the qualifications and can meet the challenge, please apply online.

Please note: Due to the volume of applications received your application will not be personally acknowledged and only shortlisted candidates will be contacted.

About the Company

Dubai Sports City is spread in 50 million sq km in the heart of Dubai Land, offering world class facilities in sports, commercial and residential real estate. It's been conceptualized as a city within a city, where you can get everything from state-of-the-art sports venues and international sporting events, to top of the line sports academies, providing a platform for youth development, recreational sporting facilities, residential and commercial developments, together with all the related amenities expected in a purpose-built city, including international schools, medical facilities, hotels, community centers and entertainment venues.

The world's first integrated sports city
Centrally located on Sheikh Mohammed Bin Zayed Road, Dubai Sports City is 20 minutes away from the Airport, 10 minutes from the Mall of the Emirates, and 5 minutes drive from the Autodrome 
Formally launched in March 2004 as a cornerstone project of Dubailand
Total project cost - US$4 billion
The first facility to be completed in Dubai Sports City was the 18-hole championship golf course, The Els Club, Ernie Els first golf course design concept in the Middle East, operational since March 2008
The ICC Global Cricket Academy (ICC GCA), based at Dubai Sports City, the focal point of world class cricket development, offering players, coaches, umpires and trainers at all levels the opportunity to develop their education and skills
The Dubai Cricket Stadium opened in April 2009 and has been hosting several international events
An American curriculum school opened in September 2009  Currently having over 300 students
Brand-new, purpose-built nursery, located in Dubai Sports City, is in walking distance of the Victory Heights and Canal Residence West residential community
The community has self sufficient water and irrigation facilities
Over 5,000 residents currently living at DSC 
30,000 new residents expected in the next 5 years with the addition of 1200 new villas and 35 new towers
50,000 residents expected once the community reaches its peak

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