Customer Service Agent - UAE National

Executive Solutions

Abu Dhabi, UAE

Ref: HP031-1732

Job description / Role

Employment: Full Time

Abu Dhabi Airports Company (ADAC) would like to invite all aspiring UAE National Customer Service Agents and Customer Service Supervisors to an Open Day on Wednesday, the 20th of May 2015 in Al Raha Beach Hotel from 9AM to 4:30 PM.

Overview of these responsibilities are the following:
Provide information to internal and external passengers at the information counters
Attend to passengers feedback and service recovery and manage public announcements
Answer all customers queries and deal with their complaints in a professional manner
Compile daily reports on incidents occurred while handling enquires, conduct airport surveys and update flight information
Assist VIP and VVIP passengers in clearing airport procedures in the most efficient and professional manner

Requirements

Knowledge and Skills:
Flexibility to work to a 12 hour shift pattern/ weekends
High level of admin and task completion abilities
Pleasant and approachable with an outgoing disposition and good interpersonal skills
Clear and personable with excellent communication skills in English and Arabic

If you are attending, please bring the following:
1. CV
2. Family Book
3. Passport Copy with last page in colour
4. Passport size photo
5. Emirates ID Card copy
6. Education certificates
7. Current salary certificate/ Pay slip if available
8. Experience certificates from previous organisations if available

About the Company

Executive Solutions is a different breed of talent consultancy. Driven by a unique philosophy, we think differently and act differently from the pack. Were here to do one thing: to improve our clients businesses by finding, focusing and delivering the most talented people.

We dont just do traditional contingency recruitment. Discovering talent is much more than just matching a CV to a vacancy - its about understanding companys corporate culture and ensuring a comprehensive match. We believe that in order to find the right candidate we must understand the motivations and ambitions of senior management, which is reflected in our personal approach when partnering with a client.

Executive Solutions is your trusted talent solutions partner head quartered in Dubai, specialising in direct talent, tailored talent and HR talent solutions, along with Nationalisation initiatives throughout the Middle East. Driven by a unique philosophy, we incorporate innovative and comprehensive talent management solutions each tailored to suit what our clients need.

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Secretary/Receptionist salaries in Qatar

Average monthly compensation
QAR 5,500

Breakdown available for industries, cities and years of experience