Customer Service Executive - Freight Forwarding

20Cube Logistics

Dubai, UAE

Ref: NP557-02

Job description / Role

Employment: Full Time

- Following up on shipments & updating the customers accordingly
- Build relationships with existing customers for New Business (Deep Selling)
- Regular interaction with existing customers to generate new inquiries
- Processing of inquiries and preparing quotations in coordination with pricing team
- Liaising with Ops team & overseas offices for shipment updates
- Maintaining internal records (documentation, invoices, POD, etc.)

Requirements

* Graduate in any discipline, having spent 1-2 years in the UAE with a freight forwarding company.
* Must possess a passion for sales & customer service with excellent communication skills and a desire to excel.
* Should have good written and spoken command in English. Knowledge of Arabic and Hindi would be an advantage.
* Must be a team player and should be able to work with other members of the team.

About the Company

Taking logistics business to the next level, adapting new ways to streamline the whole logistics process, and giving a never before experience to customers is what 20Cube Logistics is all about.

20Cube Logistics is one of the world's significant freight management companies, serving customers with integrated logistics solutions that deliver cargo by sea and air. Our well thought out value-added services and e-services, ensure complete end-to-end visibility giving our valued customers the control to take those important decisions.

With our in-depth knowledge of Emerging and Asian Markets, we are set to play a substantial role in logistics business, globally. Commitment and different processes to handle different goods have made our presence felt in several sectors including Retail, Automotive, Pharmaceutical, HiTech among others.

At 20Cube Logistics, we take pride in understanding our customer's logistics challenges and providing practical, cost effective solutions. We believe in being consistent, efficient, and transparent.

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