Job closed
Ref: HP350-1508
Job description / Role
A leading household removal company are seeking to recruit a Customer Service Manager to lead a team of CS Consultants and delivery outstanding customer service to their consumers.
- Lead and manage a small team, leading by example and coaching & developing best practice service
- Handle large customer accounts and deal with any queries or complaints
- Follow up on complaints and resolve outstanding issues
- Liaise with other international hubs to ensure customer process is satisfactory
Requirements
- Have a background in customer household removals and/or mobility services.
- You will have led a team and been involved with coaching and development
- You must be able to drive and native English speakers are desirable
- Candidates looking to relocate into the region can be considered
About the Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.