Customer Service Officer – Contract

American International Group, Inc. (AIG)

UAE

Ref: MP384-60

Job description / Role

Employment: Full Time

Main responsibilities are:

1. Broker management - manage 62 brokers in UAE for new business/renewal follow ups, clarifications and queries 2. Auto quotes for Direct clients via Minet.
3. Issue endorsements - extension / cancellations etc. for the direct client and Brokers
4. Issue no claims letter.
5. Assist walk-in clients at the branch.
6. Checking of documents received from the broker to ensure compliance is adhered.
7. SOA Reconciliation with F&A.
8. Coordination with IT for system related issues.
9. UAT Minet testing.
10. Checking document.
11. Reconciliation for AAA
12. Issuing endorsements and amendments for the policies issued through Call Center from DATA Direct
13. Currently supporting FGB one day per week on their premises to stay as replacement in order to issue policies / endorsement

Requirements

2 years experience in a similar role

Language proficiency in Arabic and English.

About the Company

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG has been established as a world leader in insurance by helping its partners and customers realize their plans for the future. The organization assists businesses and individuals protect what they value. Innovative products and services help sustain the customers on their journey enabling them to pursue their goals with stability and success.

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Chemist salaries in Saudi Arabia

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