Customer Service Officer Facilities Management
Randstad Middle East
A Customer Service Officer (Facilities Management) is required by an International Contractor for an iconic and prestigious Mixed Use Community in Abu Dhabi.
Our Client is an international Company with over 700 projects, generating more than US$ 50 Billion and with more than 3,000 employees all around the Globe.
Reputable provider of world ‘V class Engineering, Infrastructure and Facilities Services, capable to undertake a wide range of challenging projects.
Directly reporting into the Customer Service Manager and responsible to provide an excellent service by managing properly any Client requests;
Ensure the effective delivery of Help Desk function;
Liaising with the Sub Contractors and external service providers at various sites to ensure the client requests are processed efficiently.
Higher School Certificate, Facilities Management Diploma is preferred
Fluent in English and Arabic and/or Hindi
Previous experience in a similar customer service role within a Facilities Management company
Ability to manage relationship with Service Contractors and Clients;
Knowledge of CMMS Systems
Experience in UAE market and based in Dubai or Abu Dhabi
Please note that this is a shift based full time position, the Help Desk is operation 24/7.
Are you looking for a challenging and growing Company? Are you not completely satisfied about your current position? This is a fabulous chance to join a well established, Awarded and growing company. Do not hesitate and apply NOW!
About the Company
About the Company
Over 30 years of local industry experience.
New name, proven expertise
In 2009, recruitment leaders Beresford Blake Thomas (BBT), Hill McGlynn and Ma Foi integrated under the Randstad brand to form Randstad Middle East.
Experience and local knowledge are essential commodities within the Middle East region, so it made perfect sense to combine 30 years recruitment experience in the Gulf, providing a larger, more streamlined service to our clients and candidates.
As well as having the largest geographical footprint of any recruiter, Randstad is the worlds largest specialist recruitment provider, employing over 28,000 members of staff and helping over 2.5 million people find work every year. With an enviable reputation worldwide, we have an established and respected presence in the Middle East, and are the preferred choice for specialist staffing solutions in more customary and emerging markets across the entire region.
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