Customer Service Representative

Copart Middle East

Dubai Industrial City (DIC), UAE

Ref: OP640-03

Job description / Role

Employment: Full Time

The Customer Service Representative (CSR) is responsible for providing excellent service to customers, including buyers, sellers, business partners and Copart employees.

- Consistently responds to customer inquiries and requests in a professional manner within company timelines
- Maintains a positive and professional demeanor
- Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service
- Responsibly handles buyer payments and cash receipt documentation

Requirements

- One year of office support experience in a customer service role
- Excellent customer service attitude and skills
- Excellent communication skills
- Professional phone manner
- Computer proficiency
- Must be able to multi-task in a fast-paced environment
- Strong attention to detail
- Occasional O.T. as needed
- HS diploma

About the Company

Copart is the leading online re-marketer of vehicles, selling approaching 2 million vehicles per year with more than 160 facilities across the world.

In 2012, Copart branched out its resources to the Middle East; with the first headquarters set up in Dubai, UAE. Further development plans include expansions across the GCC, starting with Oman and Bahrain. The first auction in the UAE took place in August 2012, with inventory continuing to grow rapidly as the business proposition starts to become more widely recognized.

Globally, Copart provides suppliers, primarily insurance companies and used car dealers, with a full range of re-marketing services to expose their products to over 800,000 buyers in more than 142 countries. Buyers include licensed dismantlers, re-builders, used vehicle dealers, exporters and the general public.

Copart is unique in offering buyers the easiest and fastest way to find the vehicles they want from a large world-wide inventory through its patented VB3 auction system. VB3 (Virtual Bidding, 3rd Generation), introduced in 2003, has changed the way the industry does business by providing an efficient, globalized system that allows buyers to manage their businesses much easier than before, and allows sellers unsurpassed returns and efficiencies in processing and maintaining inventory. Buyers from all over the world now bid on vehicles without leaving their office or home, opening up markets and eliminating geographical barriers. VB3 is a proven product which has sold over 10 million units since its inception. Copart will continue to build and add more value to its buyers and sellers by expanding throughout the Middle East.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Factory Manager salaries in Saudi Arabia

Average monthly compensation
SAR 24,500

Breakdown available for industries, cities and years of experience