Customer Service

Job description / Role

- Prepare reports, quotations and correspondence for the enquiries received
- Responsible for preparing , applying and processing shipping documents, i.r. invoices, PL draft BL,
- Handel complete export documents.
- Coordinate with the freight forwarded for timely deliveries
- Coordinate with suppliers for lead time and shipping dimensions
- Read and check LC copy , prepare all shipping document as per LC
- Expediting PO to suppliers
- Get quotations from freight forwardes

Requirements

- BA degree or equivalent
- Minimum of 5 years experience in customer service.
- Export and import experience
- Specialist knowledge: Excellent knowledge in excel, good english writing
- Soft Skills and Personality traits: Team player, quick learner
- Gender Preference: Female
- Language Fluency: English
- Current Location: Dubai

About the Company

With a strategic decision to bridge time zones between Europe and the Central Asia, Zettachem International, Zeochem Middle East & Central Asia Operation With headquarter in Uetikon, Switzerland is operating now from Jebel Ali free Zone, Dubai-UAE

Zettachem International is specialized in the supply of Molecular Sieve to natural gas processing industry, petroleum refining and petrochemical industries, air drying, air-brakes, air separation, bulk and medical oxygen, environmental applications, plastics, coatings, adhesives etc.

With high caliber and professional employees, we are proud to serve more than 18 countries from our new office in Dubai with a strong and competent network of local distributors care for the market presence in most countries.

We are dedicated in expanding our commercial activities and access in the region via building strong partnerships with our key customers, focus on the development of innovative, advanced products and customized manufacturing technology.