Customer Services Agent

Qatar Airways

Doha, Qatar

Ref: GP388-434

Job description / Role

Employment: Full Time

We are looking for Customer Services Agent (Arabic Speakers) with natural flair of delivering unforgettable service to all passengers travelling with Qatar Airways at Doha International Airport. This includes the feeling that the journey has been memorable throughout and be able to constantly and consistently meet / surpass the needs of the passengers. Applicants must have warm, cheerful and expressive personality, interactive, service oriented, can handle pressure and can generously be patience with different passengers coming from different walks of life.

Requirements

Fresh graduate with hospitality background are welcome, as well as applicants with work experience in the field of customer service, hotel and travel industry. Airport experience is an advantage but not necessary.

How to Apply

To help us ensure we select the right candidates for interview please fill in the online application form, upload your CV with a recent passport sized photo and a full length photo and create a covering letter, focusing on why you are the right person for the job.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.

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