Customer Support Engineer - Acid Plants

Job description / Role

This position will provide hands on support to the customers with sulfuric acid production facilities in the Middle East region, in general. This position requires wide ranging technical knowledge, expertise and experience in similar fields, and excellent communication skills.

The sulfuric acid Customer Support Engineer will report to the Head of Customer Support. Significant interaction with Market Area and Business Line Sales and Services groups is required. Travel is expected to be 45-65% (domestic/global).

Requirements

- Degree in Mechanical or Chemical Engineering degree or equivalent.
- Practical and/or theoretical knowledge of Sulfuric acid production and maintenance (minimum 3-5 years).
- Ready to travel.
- Customer oriented.
- Knowledge of automation is an advantage.
- Exposed to reliability analysis.
- Strong communication skills, English Language a Must, Understanding of Arabic a plus.
- Able to work independently.
- Knowledge of the ME market area and customers is preferred.

About the Company

At Cooper Fitch, we put the customer at the heart of everything we do. We provide recruitment, executive search and human resources advisory services to thousands of clients across the Middle East, we have been delivering services in the region since 1997. Our team is your team, we firmly believe in delivering first class committed search services. It is our mission to help build the best talent in the market. Our services are tailored to your every need, we have spent nearly twenty years developing an extensive database of top tier talent in the region. We also aim to help you protect and retain your people with our world-class assessment, testing and advisory facilities. We provide both valuable market updates and compensation and benefits analysis to complete the full spectrum of human resources services.