Ref: KP824-184

Job description / Role

Employment: Full Time

1. Responsible for handling all technical problems in running projects and devices under maintenance, achieving customer acceptance / satisfaction through high performance and quality of services.
2. Responsible for assurance of customer agreed technical standards both for projects & for customer support services.
3. Responsible for supporting PM and have a good technical interaction with customer, good Customer Relationship with peers in Customer department.
4. Responsible to support the implementation manager to control the quality of the project.
5. Responsible for establish a maintenance routine and able to timely handle customer technical problem, product related changes, product issues and correction releases.
6. Products/Technical Knowledge update through self learning techniques, to meet upcoming service requirements.

Requirements

1. Have the in-depth working knowledge of MPLS, L2VPN / L3VPN, MP-BGP, OSPF, BFD, VPN FRR, QinQ etc.
2. Must have working experience on Huawei NE series.
3. Preferred to have CCNA, CCIP, CCNP.
4. Have the ability to abstract project requirements, through participation in project evaluation/implementation process.
5. Fully familiar with prevalent telecom industry standards / specifications like ITU-T, ETSI etc and been able to draw technical specifications as per customer's requirements.
6. Excellent interpersonal and communication skills, good team spirit, and adaptability.
7. Have a strong personal interest in developing self professional competencies and skills.

About the Company

Huawei is a leading telecom solutions provider, owned entirely by its employees. Through continuous customer-centric innovation, we have established end-to-end advantages in telecom network infrastructure, application & software, devices and professional services. With comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age. Our products and solutions have been deployed in over 100 countries and have served 45 of the world's top 50 telecom operators, as well as one third of the world's population.

Huawei' s vision is to enrich people's lives through communication. By leveraging our experience and expertise in telecom sector, we help bridge the digital divide and give people the opportunity to join the information age, regardless of their geographic origin. In order to tackle increasing climate challenges, Huawei has deployed a wide range of green solutions that enable customers to reduce power consumption and carbon emissions, contributing to the sustainable development of the social economy and the environment.

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