Department Head - Grocery

Job description / Role

1. Respond to customer complaints and queries.
2. Manage and motivate the team to meet sales targets and ensure efficiency.
3. Set objectives and ensure all sections in the department achieve the commercial targets (sales- margin) while maintaining company standards in terms of procedures.
4. Ensure proper stock management (stock value, control out of stock, orders and merchandise deliveries) in coordination with the section managers.
5. Ensure competitive pricing and the discount concept is implemented in all parts or sections of the department.
6. Ensure all hygiene, safety requirements and standards of preparation, preservation and necessary packaging are adhered.
7. Establish attractive display implementation of merchandise. (Planogram respect)
8. To know and implement our concept. ( Everything under the same roof, Volume, Low Price, self service, car park)
9. Establish attractive display implementation of merchandise
10. Fix objectives and work with the team towards achieving target turnover, growth and bottom line
11. Work according to standards management

Requirements

- Fluent in English (Spoken & Written)
- Time Management
- Self Motivated
- Strong Communication skills
- Multicultural environment knowledge
- Exemplarity
- Results Oriented
- Organized
- Strong analytical and critical thinking skills;
- Ability to work under pressure;
- High Sense of responsibility;
- High ability to solve complex problem in a prompt and effective manner;
- Excellent communication and interpersonal skills;
- Team Player

About the Company

A franchise agreement with one of the world's largest retail chains Carrefour, allowed Majid Al Futtaim Retail to competitively introduce the first hypermarket model to the region in 1995 providing shoppers with variety and value.

Today, Majid Al Futtaim Retail owns 100% of the Carrefour franchise in 38 markets across MENA and central Asia, Africa and Russia.

Majid Al Futtaim Retail opened its first hypermarket in City Centre Deira - UAE, and through the years expanded to more than 180 Carrefour stores in 15 countries across the region.

Carrefour is dedicated to rewarding its loyal customers and offering access to a unique shopping experience through special offers and promotions throughout the year.

We are a family of more than 30,000 employees from more than 75 nationalities and we are committed to Create Great Moments for everyone, every day. Sounds appealing? Come join us and have the opportunity to challenge yourself in a unique work experience.