Department Manager
Alshaya
Lebanon
Ref: GP435-558 		Alshaya

The Role


The Role

As a Department Manager you Lead a Department team to maximize sales & reduce loss through actively working on the shop floor, demonstrating & driving excellent customer service. Ensure that Associates are highly motivated & developed. Act as Manager in Charge in the absence of the Store/Assistant Manager.
Provide sales associates with clear direction & ensure co-operation with Back of House team.
Ensure Sales Associates consistently deliver the highest possible levels of customer service
Ensure all deliveries are correctly received & displayed immediately.
Ensure all areas of the store are maintained & fully replenished correctly at all times
Ensure Department is Audit compliant & that stock loss is kept to a minimum.
Complete Department checks to ensure mark down, ticketing & tagging compliance.
Constantly assess performance & give timely feedback & on the job training.
Train & develop associates using Company tools.

Requirements


Requirements

3 years retail experience
Delegation
Management
Multi-level Communication
Negotiation Skills
Interviewing skills
Commercially Aware
Business Orientated
Good general education

All Alshaya employees are entitled to 30% staff discount on all Alshaya retail stores.

About the Company


About the Company

M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, West Elm, P.F. Chang’s, Office Depot and Boots. The company operates 2000 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmacy, Office Supplies and Home Furnishings.

M.H. Alshaya Co. stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

This Position is closed or expired