Job closed
Ref: MP175-43
Job description / Role
As a DEPARTMENT MANAGER, he / she will manage the day to day shop operations ranging from customer service to after sales service and handle all administrative functions being the main interface with the back office team. He / she will manage staff, control stock levels / inventories, organize shop layout and prepare weekly / monthly reports. Furthermore, a DEPARTMENT MANAGER shall attend the Buying if required and maintain an active customer database to achieve set targets and secure continuous added value at all times. He / she will work closely with his / her respective Store or Retail Manager for the smooth running of the Boutique operations.
Requirements
-Degree
-Minimum 5 years of experience in fashion
-Fluent in English
-Oversee day to day shop operations
-Ensure the highest standards of customer service are well maintained in the Boutique
-Boost sales and achieve objectives and sales target
-Guide, coach and motivate staff encouraging career development and enabling future growth
-Manage staff and monitor their performance
-Monitor customer movement into the shop and detect any theft or violation
-Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability
About the Company
Since 1983, Etoile Group has established at the forefront of the luxury fashion retail industry in the Middle East. It has the ultimate market know-how and regional experience and uses them to continually develop its brands. Its expertise of the industry stretches from launching to establishing brands through innovative multi-brand stores and iconic flagship franchises.
The Group has the credentials to back its claims; the fact that all the most respected international fashion brands have chosen Etoile is testament to its leading position.